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“1 star service”
Review of Florblanca Resort

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Florblanca Resort
Ranked #7 of 27 Hotels in Santa Teresa
Certificate of Excellence
Reviewed 26 July 2017

My husband & I wanted to move to a nicer hotel than the 1 we were in, so he called Florablanco. We knew it from ten years ago when previous owners were gracious & ran a lovely place. My husband called & spoke to the reservation manager, who gave us a price for 4 nights. We stopped by to see the villa that day. Jose, desk receptionist, showed us the villa, but said we would have to move in 2 days due to new bookings, &at a MUCH higher price. He was brusque, & so rude that he made us feel very us unwelcomed; we had to a ask several times to speak to his boss. Finally, we did & she agreed to the price she gave us. That is until Jose, speaking Spanish, bullied her into relenting. They didn't know we understood enough Spanish to get the gist of what they said. Jose is a racist. Money wasn't the issue - no one likes to be lied to & treated badly. We are in the hospitality business in New York City, so we know how professionals should behave. Any place that claims to be a 5 star hotel DOES NOT welcome guests like this - we didn't even want to return for dinner. Villa & rooms not as nice as when it was a 5 star hotel.

Room Tip: don't take villas or rooms next to road: dusty & noisy
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  • Stayed: July 2017, travelled as a couple
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4  Thank Shari D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorblancaManager, General Manager at Florblanca Resort, responded to this reviewResponded 15 August 2017

Dear Traveler,

Unfortunately your review is simply not true, and due to a miscommunication of language barrier.

The dialogue between my staff was in efforts to keep you from moving villas which we always try to do. They were putting effort to make your stay comfortable, and also trying to keep a lower rate for you (the two bedrooms are more expensive). At the same time, please understand we have to keep our integrity with the rates, and a sense of fairness for those whom paid full price.

The staff at Florblanca is a dedicated group of Costa Ricans who are proud to show off their beautiful country to those who visit us. They are far from racist, and this is a word not to be thrown around lightly. Jose specifically is an incredible part of our team, and as his manager, I feel so lucky to have him as a part of our staff.

All the best to you.

Cody Dillon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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17 - 21 of 346 reviews

Reviewed 9 July 2017 via mobile

We loved Florblanca resort! Its location on the beach in Santa Teresa is ideal, only 5 mins walks from the waves (the hotel provides surf boards, free of charge!). The villas are very spacious and comfortable with the bathroom out in the open! Staff had always a smile on their faces and did an amazing job at making us feel welcome. We enjoyed the spa for a couple massage and suffice to say the facilities are breathtaking!

Last and not least, the star quality of the resort is its restaurant: food was amazingly fresh and delicious whether it be for breakfast, lunch or dinner (we stayed for 4 days and ended up taking all our meals there). The chef is truly talented and surprised us with meals both healthy and creative, with a real creative effort behind each recipe.

I would add the the photos on TripAdvisor don't do justice to the vegetation that has grown a lot since they were taken and made us feel like we had discovered a hidden treasure! Thank you so much!

Stayed: July 2017, travelled as a couple
1  Thank Marc d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorblancaManager, General Manager at Florblanca Resort, responded to this reviewResponded 27 July 2017

Dear Travellers,

Thanks for the review! It is so nice to hear your feedback about our food and our chef. You summed it up by saying each meal is "healthy and creative." That is the ultimate compliment as it is just what we are going for. We work with local and fresh ingredients, and have the luxury of catching our own fish every day. I will pass your compliments to our chef, and kitchen staff. Please come back soon. Until then, wishing you all well.

Cody Dillon

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Reviewed 6 June 2017 via mobile

We didn't stay here but we did have an excellent private table arranged on the beach for my mom and dads 50TH wedding anniversary trip. The food was excellent, Asian inspired and the wine and cocktails outstanding. Our servers were extremely attentive and our experience surrounded by fragrant plumeria trees was epic. Highly recommend.

On another note: they offer yoga, private Pilates and a decent but small gym with weights. My husband and I train for bodybuilding and found this to be only one of two locations with regular weights in the area. They only charge $10 per person per day for usage of the gym and it was close by and well worth it!

Stayed: June 2017, travelled with family
1  Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2017

As, I said in my first review, we loved our first trip to Florblanca SO MUCH, that we decided to be married there. Our wedding was on April 22 and we brought 26 of our closest family and friends with us. I have no words to even explain what a perfect and magical week we had, all thanks to Cody and her amazing staff and the perfect Pura Vida accommodations at Florblanca.

In my last review, I stated that the staff felt like personal friends by the time we left. Now they feel like family. I could list every employee that made our trip special, but it would literally be every single person. From the amazingly helpful concierge who gladly put up with me coming in their office asking for something every day, helping us with all the outings we wanted to do and organizing our ATV rentals - to the wonderful restaurant/bar staff. Not only did they extend their warmth to us because they knew us from last time, they extended this also to our family and friends. Above and beyond on every level. A week our whole tribe will never ever forget.

Then there's the food. Chef Norman curated a magical rehearsal beach bbq for us - people were RAVING about it!! ...and the wedding food - everything was perfectly executed. My husband is a Chef in LA, so expectations are high. Norman exceeds those expectations every time. My Chef husband will tell you - Norman is talented and his cooking the best food in town. Berneth's cocktails are second to none. I've been craving his housemade ginger beer dark & stormy since I got home! Along with the mango, passionfruit mojito!! THE BEST!

Our wedding was perfect. They catered to our every desire. With the help of Marianne from Bliss Weddings, Jen Harter as the photographer and hair and make up by Paula (highly recommend all of these wonderful ladies) - it was everything I dreamed of and more. Seriously couldn't have had a more perfect day.

Also, not to be forgotten the sweet housekeeping staff who exude love and hospitality every time you encounter them.

Florblanca is now our home away from home. We will definitely visit every year. I could go on and on but to sum it up - It is a special place filled with special people who get the meaning of hospitality.

Room Tip: Villa 1 - the best!
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  • Stayed: April 2017, travelled with friends
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1  Thank Coral B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorblancaManager, General Manager at Florblanca Resort, responded to this reviewResponded 27 July 2017

Dear Monica and Andrew,

It was a total joy to host your proposal, your wedding, AND your honeymoon! Florblanca is indeed your home away from home, and we look forward to having you back time and time again. Your review warmed our hearts, and especially the comments about our staff. We pride ourselves on being a small hotel where we get to really know our clients. It is the very best part of what we do, and who we are. Thank you, and wishing you both a lifetime of love and happiness.

Cody and Staff.

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Reviewed 11 May 2017 via mobile

Flor Blanca is second to none. The management staff has done an excellent job at hiring a very friendly hardworking staff.

My wife and I got married in May of 2016 at Flor Blanca. The staff and management made it an extremely memorable experience. Our family and friends were blown away by the high level of concentrated customer service. We couldn't have been happier.

From the beautiful open air rooms with native charm to the perfectly kept beach/jungle grounds, this place is an absolute must to visit.

Flor Blanca will always be on our radar with plans to visit every year. We can't get enough of this place.

The sunsets are magical from their beach. Don't forget enjoy a delicious spicy margarita as you bring closure to your day.

Stayed: May 2017, travelled as a couple
1  Thank Trent D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Florblanca Resort

Address: 4 KM North of Franks Place | Cobano, Santa Teresa 65771, Costa Rica
Phone Number:
Region: Costa Rica > Province of Puntarenas > Santa Teresa
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Santa Teresa
#5 On the Beach Hotel in Santa Teresa
#7 Romantic Hotel in Santa Teresa
#9 Family Hotel in Santa Teresa
Price Range: $518 - $961 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Florblanca Resort 3.5*
Number of rooms: 11
Official Description (provided by the hotel):
Our accommodations offer complete privacy and luxury surrounded by beautiful gardens and views of the Pacific Ocean. All villas are only steps away from the surf, open -air dining, our new Spa Bambu, fitness center, a yoga and Pilates studio, and other amenities. ... more   less 
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Also Known As:
Florblanca Hotel Santa Teresa
Florblanca Resort Santa Teresa
Florblanca Resort Costa Rica/Santa Teresa

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