After recommendations from my sister, I was looking forward to a lovely sanctuary in the Lone Pine Hotel.
The property is lovely - renovated some time back, but is now definitely tired.
Maintenance can be better - paint peeling in the room is not acceptable - algae growing in the bathroom grouting is also not acceptable.
Housekeeping needs to develop an eye for detail. I had to wipe away the dust that was accumulated in the bathroom vanity area... not a good start to my stay. The bathroom scales - not working.
I found it difficult to sleep as the traffic noise could clearly be heard in the room. This definitely spoilt the ambience I had looked forward to - that of quiet and serenity.
However, the positive is that the hotel staff are all extremely warm and personable, helpful and professional. They made all the difference! Kudos to them.
Walking out on the beach was just asking to be harassed by the outside vendors - massage, jet skiing, etc. I had one guy who literally trailed behind me as I walked on the beach, trying to persuade me to rent a jet ski. NOT good.
I would think it is time for the hotel management to consider refurbishing this hotel. This property has so much potential. Lovely size, private, tons of character, and fabulous staff. Please install glass doors that shut out the traffic noise.
To be fair - for the excellent rate we were offered, it was satisfactory. While not blown away by this stay, I would be happy to return again.
- Official Description (provided by the hotel):
- Tucked away in an idyllic spot along Penang's coastline, Lone Pine is Batu Ferringhi's only luxury boutique hotel. Renewed and rejuvenated after a lovingly undertaken restoration, Penang's favourite beachside boutique resort reopened its doors refreshed in design and facilities, but still infused with the same colonial spirit and idyllic charm that has made it one of Penang's legendary hotels. ... more less
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- Also Known As:
- Lone Pine Batu Ferringhi
- Hotel Lone Pine
- Lone Pine Hotel Penang/Batu Ferringhi