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“Great for families & love the buffet breakfast!”

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Hard Rock Hotel Penang
Ranked #2 of 11 Hotels in Batu Ferringhi
Certificate of Excellence
Adelaide
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great for families & love the buffet breakfast!”
5 of 5 bubbles Reviewed 3 April 2012

We've stayed here twice over the last 2 years & both times have had a great time. First time in a standard room overlooking the pool & second time in a Kings Club Room pool view also so we could take advantage of the extra's that booking this room type included. The food was really good and in particular the pizza and buffet breakfasts. During the day we'd hang out by the pool and have fun on the slides or go to the beach. There is also a good kids club on site and at night there was a movie on in the pool so we could sit and enjoy drinks while kids watch the movie and swim. Rooms are a really good size and food was delicious. We hope to return again for a 3rd time!

Room Tip: Kings Club if you want to have all the extra's otherwise definitely a sea view/pool view room of...
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  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michelle p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,816 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (790)
Date | Rating
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English first
Melbourne, Australia
Level Contributor
149 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 2 April 2012

Location: Pretty far from town centre. Will take about 20-30 mins to town centre.

Check in : Efficient. Cold juice on arrival appreciated.

Bell boy: Did not require services

Room Service: It's Penang! Malaysia's Food Haven! Why would you need room service? =)

Room: We had the Hill View room with King Bed. Room was clean and tastefully designed. Besides the view, all rooms are the same except the suites. The ability to jump directly into the pool from the Lagoon View rooms were enticing however my partner talked me out of it due to the extra price as well as the noise factor.

Facilities: Didn't use much of the facilities except the pool. The pool is great for family with young kids. There are a few slides and other water playground attractions. It is also a well sized pool for adults.

Security: It was good except we encountered a plain clothe security officer during our last night of stay that assumed we weren't paying guest of the hotel and rudely told us that visiting hours are over. Just because I am an asian and have a camera around my neck doesn't mean I am not a guest of the hotel.

Overall: I would not hesitate to recommend the Hard Rock Hotel, Penang to my friends and family who have little kids. For couples looking for a romantic getaway, this might not be the best place.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tek_m_l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penang Island, Malaysia
Level Contributor
110 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 2 April 2012

In December 2011 I booked 2 adjoining rooms in HR Penang for the kids holiday as it has been sometime since they enjoyed a great vacation . We pampered ourselves with the King's Club Room and adjoining Deluxe Seaview with full frontal seaview and were entitled to use the King's Club Facilities at the 6th floor . Did not dissapoint though , first class King's service all the way until check out , the tea was excellent with cakes and pastries and the children love them foods , the 2 adjoining rooms were lavish but a tad too small for a big family , the balcony overlooks the sea and the pool centrestage and we could see all the action down below from our room , the kids loved the pool and facilities , we did not get to enjoy the evening F & B as we wanted to enjoy a seafood meal in Teluk Bahang but I can see that they has a great Pizzeria . Breakfast was great , individually cooked meals and we had no complains of the variety . Too soon we had to pack our bags for retreat but nevertheless no complains as it did lived up to the HR namesake !

Room Tip: The Kings Club is for those who wants to pamper themselves in an exclusive area away from the hustle...
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 1 April 2012

This was our second trip to the Hard Rock Penang and we thought it was even better than last year. The lagoon room was great and we spent a lot of time in the pool which was beautifully maintained. The staff were very friendly and professional. The housekeeping staff were excellent and cleaned the room to a very high standard every day. Some feedback on trip advisor indicates you may have to wait to check into your room. This was definitely not the case for us, with staff very kindly providing our room early which was wonderful after a long flight. We loved the pizzeria and ate there twice. Breakfast can get busy but there are plenty of friendly staff constantly refilling the buffet. Great choice of breakfast including an egg chef. Free drinking water is provided every day in your room. The gym looks like it has been expanded with a lot more equipment since last year. We loved the Hard Rock Penang and will definitely be back.

Room Tip: If you don't have kids and want a quieter room, just ask the staff when you check in for a room...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 259HappyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 31 March 2012

During our stay in Hard Rock we found all the staff to be friendly and helpful and willing to please. Our room well presented and quite large and we had a lovely view from our balcony. . We very much appreciated the bottles of water left in the room each day. A special touch we thought. The breakfast selection seemed to cover all diets, tastes and cultures which was great.The outdoor dining option especially appealed to us and we used that on a number of occasions. On a couple of occastions during our three week stay, we opted to have a bowl of chipped potatoes. They were certainly up with the best we have yet tasted. Generally we felt the hotel did not disappoint, in fact, it exceeded our expectations. Thank you for a memorable stay!

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hard Rock Hotel Penang

Property: Hard Rock Hotel Penang
Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Phone Number:
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#2 Spa Hotel in Batu Ferringhi
#2 Luxury Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
Price range (per night): $110 - $273
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
Official Description (provided by the hotel):
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 32-inch LCD TVs, iPod docking stations, complimentary Wi-Fi and wired connectivity and an interactive IPTV system. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more   less 
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi

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