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InterContinental One Thousand Island Lake Resort
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Reviews (210)
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Reviewed 23 July 2012

Fantastic hotel, great staff.
Easy accessible because the hotel is organizing a shuttle bus in the morning from Shanghai to the hotel and in the afternoon form the hotel to sShanghai. It is a 4h drive, fair price with snack and water included.
Very quiet hotel, great for a weekend escape.
Strongly recommand it

Room Tip: choose a lake view
  • Stayed: May 2012, travelled as a couple
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Thank Barth-T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2012

It is a nice hotel with perfect facilities. The shuttle bus service from Shanghai to Qiandao Lake is quite good and generally takes about 4.5 hours. The food boxes are provided to all passengers taking the shuttle bus. The quality of room service is reasonable.

However, the service of check in is quite unacceptable considering the status of a 5 star hotel. It took about half an hour to queue for the check in and the front desk service should be managed in a more effective and efficient way. In addition, the service of the restaurant is problematice. There is no staff to arrange the seats for the breakfast buffet at all. It is unbelievable.

Room Tip: Please book a superior room for the view of Lake Qiandao.
  • Stayed: July 2012, travelled as a couple
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Thank KoalaShanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2012

I stayed there with my family and Chinese friends and we really liked the environment. The rooms are spacious, with good beds, A/C, cosy balconies and I would recommend lake-view rooms. The outdoor swimmingpool is clean and nice, but there is no service by the pool. There is not much too see besides the lake, but we took a boat tour to a near golf resort to practice some golf swings, as this area is popular among golfers. The service and restaurant is no more than average, as the employees don´t speak good English and the service is more focused on the Chinese. For an example we ordered lasagna, but got mexican tortilla instead. It takes about 1 1/2 hrs to reach the location by car from Hangzhou and the road was safe. Overall, if you´re looking for a quiet, clean location for a couple of nights, this might be it.

Room Tip: Go for the lake-view rooms.
  • Stayed: June 2012, travelled with family
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1  Thank AnnaSol1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2012

Good room, Good view and Quiet, but terrible service!
10Km from the main road. good location for quiet, far from the town.

Low quality of the food and drinks at the hotel.
Breakfast is low standard.

The interior design and constructional is bad.

the indoor swimming pool, there is no table beside the sunbed,
We ordered the drinks, they served with glass cups in the pool areas! It Is Dangerous!!

the bar can't make milk-shake (they served milk Whipped milk), mojito (ice, water and mint), Singapore sling (u can't find the pineapple juice inside!).

中文版:
好房间,好景色,好硬件,就是服务太糟糕。室内设计施工都很差。
地点比较远,喜欢安静的可以考虑,不是太方便朵!

酒店里面的早餐水平很低,请不要考虑在里面吃任何东西,除非免费。

室内泳池边的躺椅旁连桌子都没有,点了饮料,酒杯竟然是用玻璃的!?这是游泳池耶,太危险了!

调酒师连基本的几个经典饮料都不会,点奶昔- 给了一杯打成泡泡的牛奶,新加坡司令-连菠萝汁都没有,其他都是水加冰块加点酒的饮料。。。。。。汗阿!!!

Room Tip: Area A 7 floor!!! A区,七楼!! no 3rd floor!! no area C !!!
  • Stayed: May 2012, travelled with family
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1  Thank Ch_Den
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2012

The view of the lake is disappointing but their garden is so well landscaped and it's also far cheaper. Rooms in general ar large and equipped with very good quality of amentity. Not much worth to see there but it is a popular destination for golfers.

Room Tip: Choose a room of Garden view or swimming pool view. The lake view room is not worth the extra money.
  • Stayed: April 2012, travelled with family
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Thank regleung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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