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All reviews blue tiles lovely countryside pestana group beautiful convent huge terrace nearby town stayed here for three nights historic hotel off the beaten track superior room excellent stay very pleasant stay indoor and outdoor pools guest rooms nice pool comfortable rooms new wing
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Reviewed 16 October 2018

The pousada has been beautifully and sensitively converted with 17 rooms in the old convent and another twenty-something in a new wing with balconies overlooking the outdoor pool. The convent church is very pretty, with blue and white tiles of Bible scenes on the walls and a gilded altar. The property is laid out in courtyards, with art, both Baroque and modern, embellishing the hotel's public areas. There are many little nooks with fireplaces and sofas. There is also a tennis court, an indoor pool and a sauna, as well as a small but well equipped gym. You can book massages in the spa.

The hotel is out of town but the restaurant had a wide range of tasty food, and the staff were helpful and friendly. There is free parking on site. If you are cycling, the pousada is at the bottom of a steep but short hill. The wifi was strong and consistent. The setting is tranquil and calm with only the sound of the wind for company.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Assuncao, Manager at Pousada Convento Arraiolos, responded to this reviewResponded 4 days ago

Dear George H,
Thank you on behalf of the entire team for your review.
It was a pleasure to have had hosted you with us. We will keep your lovely description on our Pousada.
We will wait for you once again with us.
Best regards,
Filipe Beja Simões

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2018

In Arraiolos there is a Pousada that surprised me pretty much.
It has a very isolated, beautiful location and is surrounded by a big park with a lot of green.
When I was there the Pousada seemed totally empty, there was 1 car only on the parking lot in front of the hotel.
The entrance of the Pousada looks extremely monumental and beautiful, this building used to be an old Convento.
The funny thing here is that to the very old part, there were added very modern, new wings in bright white colour. At first sight it seemed a bit strange to me to mix up architectural styles in such an extreme way, but to be honest, after a while I liked it, and I found this Pousada pretty stylish.
Well, was it a Pousada, or was it my private house in Arraiolos? ;-))
While I was there I did not see 1 other person. The restaurant was totally empty, the big garden with wonderful trees was totally empty, around the pool was absolutely nobody else. What a luxury, I loved it to have all the beauty of this hotel all to myself.
No idea why this Pousada seemed so empty. It was in September, the weather was wonderful with temperatures of around 40 degrees in the shade. And this is a really nice Pousada. Well kept. Stylish garden (a bit cool, yes, but I liked it). Lovely 180 degrees view from a HUGE terrace! I liked it here...

Date of stay: September 2018
Trip type: Travelled solo
Thank Travelmaniaccc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Assuncao, Manager at Pousada Convento Arraiolos, responded to this reviewResponded 4 days ago

Dear Travelmaniaccc,
Thank you for your kind review.
In fact you here not alone, but we are very glad that you have felt that the Pousada was your private house in Arraiolos.
We hope that you can return soon and continue your new home experience.
Best regards,
Filipe Beja Simões

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2018 via mobile

We stayed here for three nights and had a lovely time. The buildings are amazing and very unusual due to it being a Convent many years ago. It has been sympathetically upgraded and renovated and our room was splendid. There is a swimming pool outside and a lovely restaurant but the highlight for me was the lovely views and the gorgeous chapel.
The staff were very helpful and accommodating and were always cheerful.
I would certainly recommend this hotel as it is wonderful and peaceful.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Dannykimweed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Assuncao, Manager at Pousada Convento Arraiolos, responded to this reviewResponded 4 days ago

Dear Dannykimweed,
Thank you for your kind review about your stay with us at Pousada Convento de Arraiolos.
It is an honor to receive an endorsement from you.
We hope that you can return soon and continue your experience with us.
Best regards,
Filipe Beja Simões

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2018 via mobile

Stopped here for lunch and was extremely glad we did.The position is lovely and views from the terrace are fantastic , if it hadn’t been fully booked we would have stayed .The food was local Alentejo produce and was simple but cooked well, as for the service it was excellent our waiter was superb .

Date of stay: October 2018
Trip type: Travelled with family
Thank JBOY1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Assuncao, Manager at Pousada Convento Arraiolos, responded to this reviewResponded 4 days ago

Dear JBOY1969,
Thank you for your comment and review. It was a pleasure to serve you at our restaurant. We hope next time you could stay with us and reinforce your experience at Pousada Convento de Arraiolos.
See you soon.
Best regards,
Filipe Beja Simões

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2018

Yesterday at 9:00 am, there was just one hotel employee servicing the entire breakfast area, when there should have been at least two or three to provide good service. That's not a huge deal if you're only staying for one night, but for multiple nights, this would probably be quite annoying. My wife and three young kids at first couldn't find a table, so we moved outside, but were instantly swarmed by bees. Then we moved back inside, and ultimately sat at one of several dirty tables. I felt bad for the lone staff person whose management left him out there to struggle all by himself...it's unfair to him and the customers.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pestana Hotel Group
Thank Christian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Assuncao, Manager at Pousada Convento Arraiolos, responded to this reviewResponded 4 days ago

Dear Christian H,
Thank you on your comment and review. Unfortunately there was a last minute situation that we could not repair.
We present apologizes for that situation. We hope that you can visit us in the future and see the regular service that we present to our guest and see the differences.
Best regards,
Filipe Beja Simões

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