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jlanierp
Concord, North Carolina

Great way to start our Trek!

5.0 of 5 bubblesReviewed 3 Nov 2024via mobile
Beautiful hotel, great check in offered a cookie and a drink. Every staff member was so kind and answered all our questions. The rooms were beautiful and the back patio had amazing views at sunset. This was our first day to start our hike on Rota Vincentia. We had a great dinner, nice breakfast in the morning. The staff packed us a wonderful To go lunch for our hike that day. All around great service and beautiful place.
Date of stay: October 2024
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
João Carapinha, Owner at Octant Hotels Santiago, responded to this review
Responded 4 Nov 2024
Dear jlanierp,

Thank you for your charming review. I have had the oportunity to share your thoughtful comments with the entire team who are delighted that you have enjoyed your recent sojourn.

We look forward to welcoming you back at Octant Santiago in the near future!

Our warmest regards,
João Carapinha
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (438)
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    Traveller rating
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    All reviews beautiful hotel pizza one night open kitchen lovely view friendly hotel local food wouldn t hesitate coffee machine an oasis mini bar great restaurant outdoor pool hidden gem amazing place cooking concept
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    2 - 7 of 438 reviews
    Reviewed 10 September 2024 via mobile

    We had a garden room with patio overlooking the old town, the sunsets were spectacular. The room was well appointed and had everything we wanted. The bathroom was ok although a little tired in places. Breakfast was fine and dinner in the restaurant was good. The service from the team was ok. The hotel could do with some TLC in a couple of areas. Pool is good. Overall I would rate this hotel as 3.5/5

    Date of stay: September 2024
    Trip type: Travelled as a couple
    Thank Darren J
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    João Carapinha, Owner at Octant Hotels Santiago, responded to this reviewResponded 17 September 2024

    Dear Darren,

    Thank you for your charming review. I have had the oportunity to share your thoughtful comments with the entire team who are delighted that you have enjoyed your recent sojourn.

    We look forward to welcoming you back at Octant Santiago in the near future!

    Our warmest regards,
    João Carapinha

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 August 2024 via mobile

    Fantastic hotel - driven by wonderful design, excellent food and most importantly staff that go the extra mile - from Marta who served us a wonderful lunch & assisted us at breakfast, the cleaning staff - the hotel is spotless but they are also super friendly to the front desk who go the extra mile to ensure you have a great time. I will return again and hope to do one of the cookery courses- well done and thanks again

    Date of stay: August 2024
    Trip type: Travelled as a couple
    Thank Gerard_Dalkey
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    João Carapinha, Owner at Octant Hotels Santiago, responded to this reviewResponded 7 August 2024

    Dear Gerard,

    Thank you for your feedback. It is reviews like yours that make us come to work every day with a smile.

    We are truly happy that you have left our Hotel completely satisfied, and that you mentioned what this hotel is all about: people with a great passion.

    We hope we will have the pleasure of greeting you again at Octant Santiago!

    Kind regards,
    João Carapinha

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 6 July 2023

    We have just spent the past 5 nights at this wonderful, cute & quirky hotel.
    The rooms are very comfortable and well designed. We had a room with a terrace which was so lovely.
    We ate in the restaurant for 3 nights and 1 lunch and everything we had was of the highest quality with a good menu choice.
    But what stands out most is Joao ( the hotel director ) and his amazing staff - nothing is too much trouble for them. They were friendly, polite and always had a big smile on their faces. A special thanks to Alex and his gin & tonics and the Two Ana’s who were just delightful.
    A car is a must in order to explore the stunning beaches as there is not a great deal in the surrounding area.
    We will definitely be returning.
    Thanks for making our holiday with you extra special.

    Room tip: Room with terrace
    Date of stay: July 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank 71karenr
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    João Carapinha, Owner at Octant Hotels Santiago, responded to this reviewResponded 6 July 2023

    Dear Karen and Mitchell,

    Thank you for your feedback. It's reviews like yours that make us come to work every day with a smile.
    We are truly happy that you have left our Hotel completely satisfied.
    We had the previlege of serving you on such an important celebration, and you were the kindest clients we had so far, so understanding of our small faults. Thank you also for that!

    We hope we will have the pleasure of greeting you again at Octant Santiago!

    Kind regards,
    João & Octant Team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 24 June 2023 via mobile

    We spent just one night here, but the place is amazing. All the staff is very professional and attentive. From the Reception Team, to the housekeeping team, and also the Food and Beverage team, they are all very kind and here to make your stay unforgettable. Because of a very small time, we didn’t have the chance to have dinner in the restaurant but the menu seems to be amazing

    Date of stay: June 2023
    Trip type: Travelled as a couple
    Thank lolopolska
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    João Carapinha, Owner at Octant Hotels Santiago, responded to this reviewResponded 25 June 2023

    Dear lolopolska,

    Thank you for your charming review. I have had the oportunity to share your thoughtful comments with the entire team who are delighted that you have enjoyed your recent sojourn.

    We look forward to welcoming you back at Octant Santiago in the near future!

    Our warmest regards,
    João Carapinha

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 11 April 2023

    I just want to say THANK YOU to JOAO, who has been the friendliest of hosts. His precious advice, and genuine enthusiasm made a huge difference to our stay. This hotel works well for families with small children - rooms are comfortable, little noisy though - the food is really lovely. Great base to discover the area but it's not a luxury hotel per se. A very good option for Santiago do Cacem!

    Date of stay: April 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank SBBS123
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Santiago Hotel, Diretor-Geral at Octant Hotels Santiago, responded to this reviewResponded 11 April 2023

    Dear Sonja,

    Thank you for your feedback. It is reviews like yours that make us come to work every day with a smile. We are truly happy that you have left our Hotel completely satisfied.

    We hope we will have the pleasure of greeting you again at Octant Santiago!

    Kind regards,
    João Carapinha

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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