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Moira
Aljezur, Portugal

Stunning views for miles

4.0 of 5 bubblesReviewed 4 Dec 2023
Delightful welcoming staff on reception. The building is fabulous. Nice large rooms with a lovely bathroom although personally I prefer a walk in shower to a bath. Breakfast was good with plenty of choice although we did feel the staff could have been more accommodating by explaining that eggs could be cooked or that toast was available. My biggest complaint is that the hotel, obviously being high up, has no surrounding restaurants within walking distance so it would be good if the hotel restaurant was open daily for dinner. I am unsure when it is open but definitely closed on a Sunday when there are no restaurants open in town ( they mostly close at 3pm)
We did have Tosta Mista at night there, but they were all delivered to us at different times (after an extremely long wait ) They were not good.
Date of stay: December 2023
Room Tip: Definitely need transport to stay here
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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    Reviews (711)
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    Traveller rating
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    5 - 10 of 711 reviews
    Reviewed 12 October 2023

    Beautiful view and location, if you are fit you can walk downtown in 10 minutes quite safely , ample parking, decent rooms , good working AC . Poor mini fridges .
    I’d suggest trying to avoid dinner there , it’s not a pleasant experience. Breakfast will not be much if you’re there after 9 and food will be cold .

    Date of stay: October 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank Gabriela Z
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Joana Neves, General Manager at Pousada Castelo Alcacer do Sal, responded to this reviewResponded 4 November 2023

    Dear Mr. Valentin,

    We would like to thank you for taking the time to share your opinion on your stay at Pousada Castelo Alcácer do Sal. We highly appreciate the feedback provided by our Guests as it helps us improve our daily performance and perfect our service and overall quality.

    We are sincerely sorry that you were disappointed with your dining experience. We have shared your comments with our Food and Beverage Manager, and we are taking the necessary measures to improve our offer.

    Once again, we thank you for staying at Pousada Castelo Alcácer do Sal, and we look forward to welcoming you back soon.

    Kind regards,
    Joana Neves

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 29 September 2023

    The hotel is lovely, staff are friendly, meals and wine are very good but the museum was spectacular! You really can't miss the amazing job they have done preserving this incredible archeological site. To imagine that they built a beautiful hotel and still preserved the ruins and artefacts of various civilizations dating back to the iron age was truly an architectural challenge.
    If you visit as a travel bug or as a history need you will love this place.

    Room tip: Don't miss the museum
    Date of stay: September 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank Bermudian4
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Joana Neves, General Manager at Pousada Castelo Alcacer do Sal, responded to this reviewResponded 4 November 2023

    Dear Sir,

    We were delighted to hear that your recent stay at Pousada Castelo Alcácer do Sal was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.

    Many thanks for choosing Pousada Castelo Alcácer do Sal for your holiday. We look forward to hosting you again soon at our hotel.

    Kind regards,
    Joana Neves

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 September 2023 via mobile

    Beautiful, clean hotel within this old castle. The reception staff were all really pleasant and helpful. We really appreciated the beautiful, refreshing pool.
    Breakfast was good but our one dinner was very disappointing and expensive too. I would recommend strolling down to the town for dinner.
    We would certainly stay here again.

    Room tip: Plenty of parking.
    Date of stay: September 2023
    Trip type: Travelled as a couple
    Thank JohnandSarah143
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Joana Neves, General Manager at Pousada Castelo Alcacer do Sal, responded to this reviewResponded 4 November 2023

    Dear Mr.Johhand

    We were delighted to hear that your recent stay at Pousada Castelo Alcácer do Sal was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.

    Many thanks for choosing Pousada Castelo Alcácer do Sal for your holiday. We look forward to hosting you again soon at our hotel.

    Kind regards,
    Joana Neves

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 15 May 2023

    Very unique hotel, great location and service, rooms are very comfortable and clean. Very friendly staff on the reception, a very warm welcoming. Can’t wait to return. Thank you for the great time, can’t wait to return soon.

    Date of stay: May 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank 931renatob
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Joana Neves, General Manager at Pousada Castelo Alcacer do Sal, responded to this reviewResponded 20 May 2023

    Dear Mr. Renato,

    Thank you for your feedback on your stay at Pousada Castelo Alcácer do Sal. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.

    It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Castelo Alcácer do Sal, and we look forward to welcoming you again soon.

    Best regards,

    Joana Neves

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 12 February 2023

    Beautiful, modern hotel within a castle. Architecturally interesting. Large rooms with comfortable beds. Friendly staff. Excellent breakfast. Glad we stayed there. The adjoining museum is worth the visit.

    Date of stay: February 2023
      • Location
      • Cleanliness
      • Service
    Thank Sally J
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Joana Neves, General Manager at Pousada Castelo Alcacer do Sal, responded to this reviewResponded 23 February 2023

    Dear Mrs. Sally,

    We were delighted to hear that your recent stay at Pousada Castelo Alcácer do Sal was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.

    Many thanks for choosing Pousada Castelo Alcácer do Sal for your holiday. We look forward to hosting you again soon at our hotel.

    Kind regards,

    Joana Neves

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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