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Ingrid64

Splendid holiday

5.0 of 5 bubblesReviewed 26 July 2019via mobile
We have been at Relais Cassbella for one week of a two week stay. Our rooms are in a beautiful, tranquil setting of gardens full of fruit and olive trees with a lovely pool with ample sun beds / seating in the sun and shade of the trees. Perfect for getting away from it all within walking distance of the centre of town (25 mins) if reasonably fit.
Our hosts Ruggero, Angelica and Riccardo are so friendly and helpful we are welcomed like friends of the family. We speak little Italian and our hosts speak little English but we manage to get on well. Their recommendations for restaurants, shopping, events and places to visit in and around Martina Franca have been excellent. Our rooms have everything we need and the lady who looks after them is very friendly and helpful. Breakfast is good with a variety of home made jam and cakes. We will be sorry to leave next week.
Date of stay: July 2019
Trip type: Travelled as a couple
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1 - 6 of 267 reviews
Reviewed 16 July 2019 via mobile

We booked this B&B based on photos and the price. We had a room for 4. Children slept “upstairs”.
It wasn’t excellent, it wasn’t bad but somewhere in between.
The host was friendly and booked a nice trattoria the first night.
He brought us café the next morning and that was also the last time. The breakfast is Italian style but after a day you bring your own meat, cheese and Nutella. :-(
In Italy a lot of places don’t understand the difference between having WIFI or having a stable working internet connection. I hope it will getting better some day.
The area was as good as on the pictures but total satisfaction is in the details and that’s what we’ve missed.

Date of stay: July 2019
Trip type: Travelled with family
Thank Robert W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 January 2017

We stayed at Relais Casabella for a month while looking for a permanent home in Martina Franca. The hotel has so much charm and character, but is also very clean and updated with many modern conveniences (rare in the part of Puglia). Ruggiero and Angelica are the sweet owners who live on the property. They will tell you to knock on their door if you need anything during your stay. Honestly, they were so kind that we felt like their grandchildren while we were there. One thing to consider, neither of them speak English. My wife and I speak decent Italian so we were fine, but if you don't I recommend using google translate on your phone. Breakfast is a typical Italian breakfast with pastries, jams, breads, caffe, fruits, yogurt and absolutely no, no eggs or meat. As others have wrote, you definitely need a car to travel the area around Martina Franca. When arriving to the hotel for the first time, note that Relais Casabella's location isn't correct on many GPS maps. For this reason, the owners prefer to meet you at the local "ENI" gas station on
via Taranto" and then follow them to the property.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank JTT2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
segoviabari, Proprietario at Relais Casabella, responded to this reviewResponded 19 April 2017

Grazie per le belle parole.

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Reviewed 4 October 2016 via mobile

We stayed at Relais Casabella for 5 nights in a two bedroom suite with a large bathroom. The beds were comfortable and the rooms were kept very clean. Breakfast is a typical Italian breakfast and was plenty for us. Owners Ruggiero and Angelica are very friendly but be sure to have google translate if you don't speak any Italian. We had cappuccino and espresso each morning; just be sure to ask Angelica if you prefer that. There are tables on the terrace overlooking the yard to enjoy a glass of wine. We highly recommend a car if you want to visit in the town of Martina Franca. It is only a 5-10 minute drive but the road is not great for pedestrians to walk to town. GPS is a must in order to locate Relais Casabella. After visiting busy towns, it is very pleasant to return to the quiet beautiful grounds of Relais Casabella.

Date of stay: October 2016
Trip type: Travelled as a couple
Thank MSJ1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ruggero r, Responsabile relazioni con la clientela at Relais Casabella, responded to this reviewResponded 14 December 2016

Too bad, you missed a tourist opportunity.

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Reviewed 16 June 2016

We had a lovely 2 bedroom suite. The owners were very warm and welcoming. It was located a few minutes outside Martina Franca about 15 minutes walk. There was plenty of parking in Martina Franca too.
Relais Casabella also had a great pool and tennis courts.
The breakfast was a buffet style with plenty of choice. The hot drinks were in thermos flasks, which was not so good as the coffee was tepid. Freshly made coffee would have been better. The mini bar in the room was very good value offering a bottle of Proscecco or red wine for 5 euros.

Room tip: Request a room with a large terrace
Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank JaneCross
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
riccarduzzo, Direttore at Relais Casabella, responded to this reviewResponded 17 July 2016

Grazie

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Reviewed 10 June 2016 via mobile

We arrived at a good time to the house, there was a little confusion over which room we had booked. It was soon sorted out. The couple running casabella are lovely, we made good use of google translate to chat a little!
We booked the suite on two floors, which gave us lots of space as we were staying a little while. The cleaner kept our room pristine and you could always tell from the shine on the floor. Fabulous.
The facilities are fantastic, a huge well kept pool and tennis court, plenty of parking and beautiful grounds.
Tea and coffee facilities in the room keep us Brits very happy! The mini fridge with fizz was extremely reasonably priced.
Breakfast was very homely, with homemade jams, cakes, local fruit etc.
We had rented a car, but chose to leave it behind often as parking in Martina Franca is very tricky. The walk to the main area of town (piazza xx Septembre) takes about 20-25 minutes and is quite uphill, it suited us well though after many big dinners. Martina Franca doesn't seem to really have taxis, so be prepared to walk. The advantage of being slightly outside is of course the space and the tranquility.
We would likely come here again. Thank you.

Date of stay: June 2016
Trip type: Travelled as a couple
1  Thank clare_a_f_london
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
riccarduzzo, Direttore at Relais Casabella, responded to this reviewResponded 17 July 2016

Grazie

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