This is a very basic characterless hotel, a bit better than a youth hostel with a fine view from the terrace with the benefit of ski- in / ski out facility.
Our bedroom was small and dark, with no charm. Furnishings were basic, but did have a TV and tea and coffee making facility although one of the cups was dirty with a residue of hot chocolate.The small window faced straight on to the mountain side, so it was dark and you had to stand right up to the window and look up to see any sky at all. The duvets were cheap polyester so we were either too hot or too cold at night. There was a cobweb in the room which remained the whole week. The upstairs bedroom area is noisy - you can easily hear the bed springs from the next room, and we were awoken each morning by people opening and closing doors.
The communal areas also lack any character and furnishings are basic. There are not enough comfy chairs for even half the guests to sit in at one time, and the dining area is so noisy at dinner time you can only hear the person next to you. If the weather is good enough it is very pleasant to sit out on the terrace, but otherwise it is not a hotel you would want to spend any time in.
The girls/staff are pleasant and helpful, but the manager, Charles, has a sloppy appearance, was extremely unwelcoming, and generally lacks any inter-personal skills. Fortunately he is not often around. The administration seems to be poor. They started allocating rooms in the coach at about 12.00 when we left the airport, which I thought was good, but they had STILL not sorted them out by 5.00, and the hotel manager blamed the Ski Olympic office which I thought was just lame and weak.
The breakfasts were very average and with minimal choice. Although breakfast was served from 8.00 to 9.30 each day the cooked breakfast is not cooked individually to order, but is cooked in a batch early and kept warm. It includes fried egg, streaky bacon, tinned tomatoes, hash browns and baked beans every day apart from staff day off and transfer day. The coffee is awful. The dinners were adequate, sometimes quite good served with poor quality unlabelled wine.
The security is very poor. Although there are 2 security key pads, the bedroom keys are kept in a communal area next to the public bar so any member of the public or other guests could pick any key up and go up to the bedrooms. The skiis and boots are in an area next to the terrace which is also for public use with the bar, so they are very visible, and although there is a security key pad the door is often propped open.
Unlike any other chalet holiday I have been on there was no holiday rep. Last year one of our group had a bad skiing accident and the holiday rep was indispensable. If the same had happened this time there would have been no one to help. I think this is very poor as it is this type of facility that you are paying for in a package holiday. I can't think why I would travel with Ski Olympic again. I think this hotel lacks character, comfort and personal service.
- Official Description (provided by the hotel):
- Our superb Chalet Hotel enjoys a central location at the heart of a traditional chalet complex just above the village of Vallandry. It is directly on the piste and guests can ski in and out from the hotel terrace. La Foret has been finished to a very high standard to give comfortable communal areas and large bedrooms. The lounge overlooks the large south-west Terrace and circular dining tables of 8 offer enough room for all guests and staff to sit down together to enjoy fabulous evening meals.This chalet features free WiFi, in-house private Ski & Boot hire, and a newly renovated ski room with boot warmers.All guest bedrooms are fully en-suite and the majority have balconies. A lift serves all floors, and two bedrooms have been specifically designed to be wheelchair friendly. There is off-road parking nearby, while indoor parking is available for an extra charge. ... more less