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Sam
Birmingham, United Kingdom

Hugo & Oriane

5.0 of 5 bubblesReviewed 19 Jan 2024via mobile
Incredible location with fantastic skiing and access to a wide area across the Alps. The hotel is stunning, with spacious rooms, great food and hilarious evening entertainment. Dispute the brilliant skiing and high quality offering of the hotel, the staff are without doubt the highlight - in particular Hugo & Oriane. They were so welcoming, funny and attentive and showed us a great time in the local town after last orders! Will be back next year, “same again!”.
Date of stay: January 2024
Trip type: Travelled with friends
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      Reviews (4,205)
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      All reviews chef de village ski lessons la plagne ski room valley view english speakers ski experience esf instructors great vacation evening shows interconnecting rooms ski group deluxe room every night nice resort fantastic family rooms are large
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      19 - 24 of 4,209 reviews
      Reviewed 18 January 2024

      Beautiful time and excellent snow conditions on our week there.
      All inclusive - ski lessons, food, drinks, snacks and even entertainment. Just rock up and enjoy yourself. The friendliness of the staff is amazing and we enjoyed meeting other guests too.
      Food was good - too much!
      Need to return to cover slopes that we missed out!

      Date of stay: January 2024
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with Club Med
      Thank patrick2042016
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 18 January 2024

      From the moment we arrived at the airport, the ClubMed Peisley-Vallandry experience was fantastic and recommend it to anyone! Arturo, Chief of Village and his team are absolutely fantastic. Special mention to Hugo and Oriane who took time to get to know the guests and nothing was too much trouble and they remembered every small detail to make the guest experience brilliant. All of the facilities from the rooms, to the bar and restaurants were excellent, along with the food, with countless options. Overall it was a fantastic week, made extra special by the team at ClubMed. I highly recommend it and look forward to returning at the earliest opportunity!

      Date of stay: January 2024
      Trip type: Travelled with friends
      Thank Duncan K
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 14 January 2024 via mobile

      We had a wonderful time at the club! Skiing was beautiful and the staff was welcoming. We would particularly recommend the reservation restaurant on the 2nd floor. The food was delicious and our wait staff (Mathys) made us feel right at home.

      Date of stay: January 2024
      Trip type: Travelled with family
      1  Thank Nick G
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 14 January 2024

      We spent this past week (Jan 7-12) at the Club Med Peisey-Vallandry. We were with a group 5 families with a total of 12 kids. Half of the kids were first time skiers.

      We all had an incredible experience. We loved the hotel service, food and accommodations. The location of the hotel is perfect for skiing, particularly for first time skiers.

      The club med ski experience at Peisey-Vallandry was so well organized. From the kids ski school to the ski pro shop. We had ordered all our ski equipment on the app and have everything ready for us in our lockers.

      Right next to the lockers is the ski pro shop were you have the most friendliest staff who were very patient with us novice skiers. The lockers and ski pro shop are close to where you ski out to the slopes.

      Having the ski pro shop so conveniently close inside the hotel lockers was so helpful as we all needed to change our boots multiple times. And every time the staff was so friendly and accommodating to us.

      I’d like to especially mention the staff at the ski pro shop (Lele, Firmin, Flippo, Emmie and Francois). They are all amazing people, super friendly and knowledgeable about exactly what we needed.

      Highly recommend this club med ski resort.

      Room tip: Definitely rent your ski equipment from the hotel ski pro shop versus going to a ski shop outside the hotel.
      Date of stay: January 2024
      • Trip type: Travelled with family
        • Value
        • Location
        • Service
      Thank Adib M
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 13 January 2024

      Great G.O team and chef de village: professional and friendly. The only downside: the room was extremely noisy (day and night) and not to the standard of such an expensive holiday. While we were eventually given another room that was less noisy, the lack of quietness significantly impacted the quality of our stay. On a positive note, the staff was very nice, the athomsphere was convivial and there was a lot of activities to keep everyone happy. A big thank you to Yassine (transports manager) for being so helpful and efficient at resolving an issue with the airline company - keeping us from losing our return flight ticket. Special thanks to Fidel and his team (catering) for being so kind and welcoming at the breakfast buffet, every morning.

      Room tip: Make sure you request a quiet room
      Date of stay: January 2024
      • Trip type: Travelled with family
        • Value
        • Location
        • Service
      Thank IngridLondon2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Club Med, Propriétaire at Club Med Peisey-Vallandry - French Alps, responded to this reviewResponded 13 January 2024

      Hello IngridLondon2023,

      Thank you for choosing to spend your holiday with us at Club Med Peisey-Vallandry.

      We are delighted to read that you enjoyed your stay with us.

      You have informed us of your disappointment regarding the room located in a noisy area. However, following your complaint to our reception team the day after your arrival, you were allocated a new room.

      We will be sure to share all your compliments with all our superb GO team who like to know that their work is appreciated.

      We look forward to welcoming you back to one of our Club Med Villages.

      Mélissa, The Club Med Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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