Common areas and reception is no doubt picture perfect. However, the beauty only lasts there.
Booked a double room with shared bathroom. The room initially given to us was small, stuffy, and the aircon took very long to take effect.
Upon coming back to the room at night, we found out that the key given to us did not work on our room, and the doorknob was broken. Took the staff about an hour before successfully opening the room. We had to transfer to another room using the same key. Very strange.
Shared bathroom is a single T&B, three rooms share this. Imagine the hassle when all three rooms are booked. Also, water goes out in the wee hours of the night. Found this out the hard way, as our itinerary requires us to get up at 3am, finding out that we cannot take a bath nor use the toilet since no water was available that time. Water comes back at around 5am.
Can't recommend this place. There are waaaaay better accommodations in Dumaguete than here, at a cheaper price.