8 of us on our annual golf tour to Asia ate here twice recently. Actually we only ate here due to the fact that the food at the 4 points Sheraton next door was so bad.! The staff at the Chinese restaurant cannot speak a word of English, literally nothing. In the end we had to google photos of bowls of rice as they didn't understand the word rice, I mean rice, how hard can this be? Surely the hotel has some obligation to an international audience to provide some basic training in English. We eventually ordered and 20 minutes later were told that 2 of the dishes were unavailable, again lack of training, doesn't the kitchen have a pre service briefing when they tell the staff what they have and don't have? We ordered some wine and the Nepalese chap who did the best he could had no idea how to pour it, how much to put in each glass, but at least we all got some. The food arrived and the stir fried beef with pepper was really good, the fish absolutely disgusting that none of us could eat it, just vile, a crispy lemon chicken was in a sickly sweet bright yellow sauce, the prawns with wasabi were non descript, the duck was good and the fried rice with seafood and pineapple left us wondering what the dish was supposed to be. A pretty disappointing meal on night one, although we returned for night 2, only due to lack of choice, and we knew what to order and it was better than night one. If you stay here you don't have many options for food, so I guess put up with it.
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- Also Known As:
- Sheraton Shenzhou Peninsula Resort Hainan/Wanning, China