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Matthew S

Fantastic hotel, great staff!

5.0 of 5 bubblesReviewed 2 May 2024via mobile
We had an amazing stay at the Sheraton Fiji! The hotel was beautiful and all the staff were really friendly and helpful. Susana our waitress by the pool every day took great care of us and recommended some fantastic cocktails- the best being tropical storm. Hoping to return as soon as possible!
Date of stay: May 2024
Trip type: Travelled with friends
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    Reviews (482)
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    Traveller rating
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    All reviews farm to fork pratap singh beautiful smile your luggage breakfast buffet every morning ocean front aqua aerobics an ocean view room pool staff fantastic holiday bula vinaka relaxing stay beautiful staff family holiday restaurant staff swim up bar
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    27 - 32 of 482 reviews
    Reviewed 30 April 2024

    A fantastic place for a family holiday. Lovely staff, easy to organise day trips and fantastic facilities. A couple of options for restaurants, including a cafe, and super easy to get into the port. Highly recommend.

    Date of stay: April 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
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    Thank timjhansen
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 29 April 2024

    We traveled in April 2024. This has been 1 of the most favourite places I have ever visited and we will return again and again!
    Nicest Staff, lovely culture, welcoming, clean, great pools/restaurants/gardens, will always go out of their way to help, they were on top of drop off's & pick up's, hotel runs by tab to room so never had to carry wallet/money & also hotel has lots of activities for kids & adults eg (fishing on beach with locals, Kava tea tasting, cocktail tasting, plant tweeting making fans, wood making, Fiji dancing & fire show every night ect

    Very relaxing hoilday and Fiji was just beautiful to wake up to. We will return. I normally don't right many reviews but Sheraton Fiji deserve it! Great experience, 5 stars for us!

    Room tip: Pool seats get taking quickly. Book your restaurants in reduces long wait times to eat. Good to have some Fiji money for tipping.
    Date of stay: April 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Paradise609469
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 25 April 2024 via mobile

    Very clean well maintained hotel that is extremely customer service focused. Our room looked liked the pictures .yoga on the lawn in the evening, several pools .excellent breakfast buffet. Highly recommend this hotel. Love we could cast our device to the tv .great bed .lots of attention to small details. Only neg no wifi near wet edge pool

    Room tip: Take the local yellow bus $1.65 into town.
    Date of stay: April 2024
    Trip type: Travelled as a couple
    Thank 1foodieontherun
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 23 April 2024

    Bula.
    We stayed here for 5 nights during the Easter break with my children/grandchildren to celebrate my 70th birthday. We had 3 rooms, 1354,1305 & 1371.
    From the moment we walked in to the foyer we were welcome with the traditional Fiji greeting. We were attended to at the reception by Ani who was outstanding. She spent a lot of time with us organising the 3 rooms,making dining bookings etc. and always willing to help us with any queries.
    The rooms were spacious,clean, comfortable beds, spacious bathroom & rain shower. The gardens are most beautiful, several clean well maintained pools. There are additional pools in the nearby villas which the guests can use.
    No matter which part of the hotel you were, the staff would always greet you which was so nice.
    The hotel has daily fire walking dance in the afternoons. Also the daily aqua aerobic classes were another highlight & popular.
    The food was very good at restaurant 619. The staff here are very helpful. Although breakfast time can be very busy the staff are always willing to that extra to meet your needs. The buffet dinner was also very good with the Saturday night seafood buffet not to be missed.
    Opposite the hotel there is a Golf club which is part of the hotel which has dinner options ant a reasonable price and nightly great music.
    If you want to try something different you can catch a taxi to the marina (F$8) for other dining options.
    Overall we had the most wonderful relaxing stay & truly enjoyed been here for my memorable birthday. We hope to return back in the near future.

    Thank you to the management & all the staff.

    Vinaka.

    Room tip: Breakfast is very busy around 8.30 am
    Date of stay: March 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Traveller110011
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 21 April 2024 via mobile

    We stayed in five 5 Star hotels during a 2 week Fiji visit and this hotel was the best by far…great, friendly and motivated staff, excellent F&B, well kept grounds, great location…everything was fantastic. As someone who stays a lot in hotels i can only say this must be due to great management. A special thanks to Anu Kruti, Yashmin Kaur, Ranjeshni and Tracey who all went out of their way to make our stay so memorable and enjoyable.

    Room tip: Swim in the pools of the neighbouring Sheraton Denarau Villas, less crowded and larger
    Date of stay: April 2024
    Trip type: Travelled as a couple
    Thank Markus403
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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