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Reviewed 3 August 2015 via mobile

We stayed 2 nights in the hotel which is actually a series of motel style with 5 rooms each. The rooms are large and comfortable with ceiling fan which you will not need. It is about 10 degrees cooler that matagalpa, the nearest town. The dining room is large with lots of seating indoors and on the patio overlooking the pond. The food is good but everything is in u.s. so not cheap. We didn't take any tours , we did quite a difficult climb but they have easier trails. You should have boots as the trails are muddy. The cloud forest is beautiful.
If you are on a budget I recommend going for the day with a tour. There seemed a lot of visitors were there with a tour. We will do it that way next time. This is a special place recommend it.

Stayed: August 2015, travelled as a couple
Thank jar1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2015 via mobile

We went to Selva Negra due to a friend's r commendation.
PROs: scenery is amazing and the weather is very nice. The main building is in front of a lake with a natural reserve eith very nice trails. Also, although food was pricy, portions were quite generous.
CONs: our room had mold in the roof and we felt that the quality of service in general was poor. We had a very loud noice on top of our due to a solar water heater during the night. We asked staff to solve it and instead of moving us to a nicer room, they just shut the hot water for the rest of our stay.

Stayed: August 2015, travelled as a couple
2  Thank Esteban B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2015

Accomodations were sparse, but clean and comfortable. Coffee tour done by a very accomplished English speaking guide who doubled as the ecology tour guide the next day. Staff was very friendly and helpful. Restaurant was slow, even when the room was empty, but the food was very good and worth the wait.

  • Stayed: July 2015, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank senioritcitizen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2015 via mobile

The location is amazing. Hikes are great and if you seek an escape this is the place.

The eco credentials are perfect. You walk around the grounds and everything has been thought through from an environmental perspective. We were advised to use a 4x4 to get there but a regular car would probably do as the roads are in great condition. The drive to the lodge from the main road is a little bumpy but a 4x4 is not necessary.

Our room was adequate. We didn't expect too much but it was clean and had all we needed.

There are many little aspects to enjoy around the grounds and gardens and tonnes of inspiration.

The only aspect that let us down was the service. From the moment we arrived we felt like we were an invonvienicnece. As we like the outdoors we stayed away from the main area anyhow but our room didn't have cooking facilities so we had to make do we the restaurant and inconvienining the staff there.

Stayed: July 2015, travelled with friends
1  Thank Ken F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2015

We stayed here for two nights earlier this month and were very disappointed to arrive at a holiday park rather than the eco-lodge we were expecting.
Our "cottage" was fine - nowhere to put anything, cold and damp but with a nice bathroom and a strange, but very efficient, shower. Not very child-friendly though.
Our first meal was disappointing but there wasn't really anything on the menu to tempt me if the truth be told. More geared towards Americans, I think. The chicken soup I had at night was strange - a clear soup with a chunk of chicken thrown in. At least it was hot!
The coffee was disappointing - thin and weak.
Ans so to our walks. The first one was with Jose, who is the resident bird expert. He took us round the various birding spots in a car and ex[lained about the estate on our way round. His English was fine, his bird knowledge wasn't but he tried and we all learnt from each other.
Our second walk was with Manuel, from Matagalpa and his English was perfect. He had a better idea of birding than Jose but didn't understand the concept of a slow, birding walk where you walk slowly, listen out for birds, search for them in the undergrowth and call them out. He was more interested in taking us on a difficult hike over the mountain - this was not what we had come for at all! However, he listened to us and amended the hike accordingly though speed seemed to be more important than looking for birds. We were, however, delighted to see both a Three-wattled bellbird and a Resplendent quetzel in the same tree, no less! We were looking forward to going out with Manuel again in the afternoon but he wasn't available so we just went off walking on our own. We couldn't find any information about the trails which was disappointing - you would think there'd be a big map up somewhere and a stand with leaflets in but there wasn't. There was no information about such things in the rooms either. The owners really should rectify this by providing printed free literature about the estate and all it has to offer. leaflets of local birds, trees and flowers would also be good.
The forest was very pleasant to walk in and the trails we used were well-maintained with litter bins everywhere. It is a shame that there is so little forest left in Nicaragua - it came as a shock to us so any that is preserved is a bonus.
Do wear wellington boots if you intend walking the trails during wet weather as they get very muddy and slippery.

  • Stayed: July 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank seedyromPreston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don S, General Manager at Selva Negra Mountain Resort, responded to this reviewResponded 10 September 2015

Thanks for spending some of your time at Selva Negra during your recent trip to Nicaragua and for taking the time to provide us with detailed feedback. Feedback is really the only way that we are able to improve.

I think that must have been some confusion because are birding walks and nature hikes are not done by car. We do have a Sustainable Farm Tour that is done in a vehicle and it takes you to various points of the estate and gives our guests an overview of all of the operations that are going on, from growing coffee, producing cheese, to milking cows, to the lodging options. This tour is done by car because the property is very large and it is not possible for most guests to see everything on a walking tour do to the steep terrain and the distances involved. Often when guests take the farm tour our guides will ask if they are interested in birds and will try their best to spot birds as they are going on the tour. But that is an additional item that is an added bonus and not the primary focus of the Sustainable Farm Tour. Our guide should have properly explained this before the tour began.

On the Nature Tour that you took with Manuel, I am very delighted to hear that you saw the Three-wattled Bellbird and a Resplendent Quetzal on the tour. Those are two highlight birds for our birding guests and some are not lucky enough to see both of them on the same hike. On our tours of the forest our guides try very hard to cater the tour to the specific guests that are on the tour. Sometimes guests are avid birders and want to go very slowly and are very patient, other guests are looking for a more active longer hike and are not as interested in birding. It sounds like Manuel started his tour thinking you were looking for a more active hike and altered as the hike went along. I am glad to hear that you expressed your interests and that he was able to alter the hike as you wished. And the result were two great birds and I hope many others as well.

Finally regarding the information about the trails we have information in a few different places. I am disappointed to hear that you did not see or were not informed about either of them. Firstly, we have maps available at the front desk and any of our guides would have been more than happy to get you a free copy of the map had they been asked. Given that you were birders and took tours with two of our guides I am rather surprised to find out that the subject of the map did not arise. Secondly there is a large map painted out on the terrace of the restaurant to give guests the chance to all gather around and discuss the trails. In addition to our free printed maps, our guides have a collection of guide books on birds, trees, reptiles, etc. that guests can use should they wish. We strive hard to live sustainably and we have found that if we leave printed maps out free for the taking, many people take a lot more of them. Perhaps we could put one up by our guide desk with a note to ask for a free map to ensure that future guests are better informed of the materials that we have.

Thank you again for your visit to Selva Negra. I am glad to hear that you appreciated our forest as one of the remaining wild areas in Nicaragua.

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