We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotels.com
Travelocity
Orbitz.com
Destinia.com
Prestigia.com
CheapTickets
View all 11 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (1,640)
Filter reviews
1,640 results
Traveller rating
1,526
81
19
11
3
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,526
81
19
11
3
Show reviews that mention
All reviews castlereagh bungalow garden suite sri lanka course dinner our honeymoon master suite sea plane three nights infinity pool factory tour walking trails overlooking the lake scones worth every penny each morning croquet lawn laundry service
Selected filters
Filter
Updating list...
1 - 6 of 1,640 reviews
Reviewed 21 April 2021 via mobile


We stayed at Norwood bungalow for three nights during Avurudu holidays and had experienced the perfect relaxation enjoying the vast immaculate gardens and gorgeous mountain views and the best hospitality any Sri Lankan hotel has to offer. This was our second visit to Ceylon Tea Trails within four months. Our first visit to Castlereah bungalow was so splendid that we couldn’t wait to return. The very first holiday we had this year all three of us wanted to visit Norwood as we expected that we wouldn’t be disappointed. Everything about our stay at Norwood bungalow exceeded our expectations from the warm welcome when we arrived to the close attention to detail concerning every aspect of our stay - meals, hikes laundry to housekeeping- we couldn’t have asked for more.
Norwood bungalow has amazing mountain views with expansive gardens. The room we stayed, Hazel master suite was cozy spacious and really comfortable with a large bathroom. You can experience the best morning view from the private garden at sunrise.
The meals served anytime of the day were exceptionally tasty. As the chef meet us and discusses the meal options we always had the meal according to our preferences. It was wonderful to see the new year table with Sri Lankan spread although we were the only Sri Lankan guests at the time.
During our stay we enjoyed a mountain hike and visits to Tientsin bungalow and Dunkeld bungalow. We got to experience the wonderful hospitality of Sanjaya and his staff at Dunkeld when we had our afternoon tea there.
Every single aspect of our holiday at Norwood bungalow was amazing but what stood out most was the the extraordinary service and hospitality from the staff. Nilantha and the team are so genuine and caring and made us feel really special by attending to all our needs including my request for tea at early hours. They are warm and friendly and willing to go an extra mile to make your stay comfortable and homely. My thanks to Nilantha , Nesa , Ajith and Weerasooriya for making our stay perfect with the best hospitality.

Date of stay: April 2021
Trip type: Travelled with family
Thank subhanid08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malik Fernando, Owner at Ceylon Tea Trails - Relais & Chateaux, responded to this reviewResponded 25 April 2021

Thank you Subhani. So happy that your second visit to Tea Trails was so enjoyable. Nilantha and his passionate team delight in pampering guests and because each bungalow has only a few rooms, service is very personalised. How lovely that you hiked to two of the other bungalows Dunkeld and Tientsin, you only missed Summerville. Perhaps you might stay at one of them on your next visit?! Warm wishes Malik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2021 via mobile

Quarantined for a week after a year in lockdown in the UK. Was heavenly with amazing service by Janaka at Castlereigh bungalow. Our body clocks were on UK time but he still made sure they were accompanying. Only complain is we probably gained a few kilos on the trip. Loved the experience.

Date of stay: March 2021
Trip type: Travelled as a couple
Thank Naveed_Kayaam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2021

Entire stay was fabulous and relaxing. Staff was excellent. Felt very warm and comfortable. Very helpful and courteous team. Infinity pool with an awesome view what a breathtaking surrounding. All in all a wonderful experience and cherished every minute. Big Thank you to Dilshan, Sachin and Chaminda who coordinated and Sanjaya who looked after us so well. From food to everything else no complaints or regrets. Simply awesome and most of my friends from many parts of the world await until the borders get opened up and Resplendent properties already in their bucket list after seeing most of the pictures.

Room tip: All the rooms are fabulous and spacious. Opt for the pool side and garden
Date of stay: April 2021
    • Rooms
    • Cleanliness
    • Service
Thank Karunana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2021

We thoroughly enjoyed the stay and the experience was made even more memorable by the wonderful staff particularly Mr. Nilantha, Mr. Chandrasooriya and Mr. Nesa. We were surrounded by a breathtaking view and will definitely come back.

Date of stay: April 2021
Trip type: Travelled with family
Thank 842sarathj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2021 via mobile

The taste and quality of the food is nice and fantastic, as a tourist i really enjoyed the dishes, excellent service from the staff. I will recommend this restaurant to my friends and definitely i wil come back again to my next visit. Thanks

Date of stay: April 2021
Trip type: Travelled solo
Thank francisf144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews