I would like to start this review off by saying that this hotel has some potential. Except this potential has been completely thwarted by the audacity and greed of the owner. When I first arrived at this hotel I was with a group of people, and we were meeting friends who had communicated the price of their hotel room to us. The owner gave us a higher price than we had been told and said there were no other rooms available at the lower price. He also told us that air conditioning was included in the price and later denied that part of the conversation so we had to pay extra. The first morning I woke up to a huge cluster of bug bites on my legs and my friends legs were basically covered. We spent 6 days at this hotel while waiting for the rocket festival to take place and I can safely say that I have never encountered someone who was such an extortionist as this man. We were charged extra for toilet paper because apparently you are only rationed one roll a day (even when in a room with three people). We also needed our room to be cleaned and he refused. This was due to the fact that their policy is to only clean the rooms every two days, and only when you request it. I had moved into a different room and needed a new bottom bed sheet and the owner handed me one that may as well have been dripping wet from the wash, and he "did not have any more clean towels" so i had to dry myself with a tank top. There was also a piece of my friends clothing that went missing from the laundry and he suggested that she go through other people's laundry to find it !
He was constantly changing prices for everything and everyone. It made absolutely no sense. He also arranged tours and quoted us prices that were much higher than any of the travel agents in the area by a long shot. If we had a problem with something he would basically look at you like you're an idiot while devising ways to rip you off in more ways. He kept trying to make us pay for our rooms up front rather than when we were checking out which was a huge pain because we were there for a week. Basically, all of the conversations I had with this man left me in complete disbelief that someone can actually be getting any business at all. He does not care about people. He only cares about money and any way that he can cut corners, he will do it. I only hope that this review will stop someone from going to his hotel ever again.
- Also Known As:
- Grand View Guest House Hotel Vang Vieng