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“Great design hotel in a earthly paradise”

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Sofitel So Mauritius
Ranked #4 of 6 Hotels in Bel Ombre
Reviewed 11 August 2017

the design and decoration of the hotel and rooms is fantastic. the staff even better ! very helpful and accommodating staff. the buggy service is very nice and gets you around the huge property very quickly . The pool is nice although a bit cold this time of the year. The spa is up there , great standard . Wifi is fast and everywhere , easy to use ! the little attentions and level of perfection is just amazing.

Room Tip: All rooms look great , a ocean view is not important for us so we where happy with 316
  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Dirk_a_go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this reviewResponded 14 August 2017

Dear Dirk_a_go,

We are so thrilled to read your review and sincerely thank you for taking the time to share it.
We are delighted to learn that you had some days of amazing experience at our resort and that our services were all to your expectations.
We have shared your feedback with our spa ambassadors who feel so proud after such amazing review.

We hope to have the honour of welcoming you back again to our property.

Sincerely,
E.Zucchi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,160)
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11 - 15 of 1,160 reviews

Reviewed 8 August 2017 via mobile

I like this hotel very very much, very private and quiet, our room is good and the staff are very nice + attentive to our need, I bought half board package here and I love their desserts but they need to modify and upgrade their buffet dinner because I ate almost same menu on my stay there for 3 days

Stayed: June 2017, travelled with family
Thank Marmut m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this reviewResponded 10 August 2017

Dear Marmut m,

Thank you for your nice comments which was shared with our team!

It was great to learn that you appreciated the hotel facilities specially its attentive staff but we take advantage of feedback to enhance our services so that each guest have a lovely souvenir of an utmost experience.

We hope to have the pleasure of welcoming you back for another memorable break.

Kind Regards from SO,
E.Zucchi

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Reviewed 29 July 2017 via mobile

Nice time and massage by Christelle and Hashinee. Wow what a great moment of détente. Very good food. Warms welcome with the staff. Bad luck weather not so good to do nautical activity.

Recommend everyone to do a spa with them.

Stayed: July 2017, travelled with family
Thank Nathalie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this reviewResponded 1 August 2017

Dear Nathalie M,
Thank you for this great review and for recommending the So Spa to the future travelers seeking relaxation and utmost care from our attentive SO team!
We hope to have the pleasure to welcome you back in the luxuriant paradise where each and every experience is SO unique.
Kind Regards from SO,
E.Zucchi

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Reviewed 25 July 2017

Wife and myself had a fabulous time for our second stay in the hotel.
Everyone was so helpful and caring,
Special thanks to Jemy(bar) Anastaja (restaurant) Christopher(voiturette)Shyama,Jessica and Christine
Will visit again!!!

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank t272ff190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this reviewResponded 26 July 2017

Dear Sir,

Thank you for your nice review of our property and your loyalty in our resort.
We are delighted to learn that you spent an exquisite break and that the services were all to your expectations once again.
We are indeed motivated to continue on this path of excellence of service and we hope to have the pleasure of welcoming you back a near future.

Kind Regards from SO,
E.Zucchi

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Reviewed 23 July 2017 via mobile

Excellent service at all level. We really enjoy our stay. We were lucky to have a good weather.

We would like to thank Jess and her team (Manisha, Anabelle, Christelle, Siroomee & Avish)for the outstanding service. They will all remain in our memories.

The restaurant team (Angele, Sanjay, Christelle, Anastasia, Quinnsy & Cindy)were always present and all of them keep on smiling that's the difference with So Sofitel. Words is not enough to express of appreciation.

A special thank to Genevieve, Room Maid.

Above all we were happy to meet the Duty Manager, Shyama Mamraj, who ensure that we were happy with the service. She is so great.

My family and i will surely visit you again.

In the mean time thanks to all the ambassadors who made our stay a memorable one.

Mrs kamal Jugmohun

Stayed: July 2017, travelled with family
Thank Jugmohun K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this reviewResponded 24 July 2017

Dear Mr Jugmohun,
Thank You very much for the complementary review provided. I am very proud to be working with the collaborators whom you have following your stay with us and happy that we have make this experience a n unforgettable one. The recognition by name is a very stimulating experience for them.
On their behalf, Thank You.
We look forward to welcome you back!
Kind Regards from SO,
E.Zucchi

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Additional Information about Sofitel So Mauritius

Address: Royal Road, Beau Champ, Bel Ombre, Mauritius 61008
Region: Mauritius > Savanne District > Bel Ombre
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Bel Ombre
#4 Luxury Hotel in Bel Ombre
#4 On the Beach Hotel in Bel Ombre
#4 Romantic Hotel in Bel Ombre
#5 Family Hotel in Bel Ombre
Price Range: $374 - $1,339 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel So Mauritius 5*
Number of rooms: 92
Official Description (provided by the hotel):
Sofitel So Mauritius Bel Ombre is located on the southern tip of the island in the most naturally beautiful place. The resort has 92 rooms, suites and villas, 2 restaurants, 2 bars, So Spa, So Fit. The resort also has a tennis court, kids club, outdoor swimming pool, 520 mts of beach, natural lagoon and corals, boat house with water activities and 24 hr personal butler service. ... more   less 
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Also Known As:
Sofitel So Mauritius Bel Ombre Hotel Bel Ombre

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