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Motel 6 Hot Springs
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Reviews (189)
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All reviewsno frillsroom was cleanthese itemswould stay here againmammoth sitemotorcycle tripgas stationwind cave national parkplenty of parkingsecond flooroff seasondryershampoomotellaundryclockcleanliness
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6 - 11 of 189 reviews
Reviewed 22 August 2017

Eight of us stayed here during the 2017 Sturgis event while on our motorcycle trip. I booked the hotel around January 2017 to ensure we had a room during the event. The hotel was very clean and accommodating. We had ridden about 2000 miles when we arrived and our bikes were very dirty. The hotel allowed us to wash our bikes in the parking lot and provided us with some old towels/washcloths to wash the bikes with.

We had no issues during our stay. I would highly recommend this hotel and we would stay here again if the situation presented itself. Thanks!!

  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Shane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2017 via mobile

Found our way easily but we had made a critical error booking online. Without getting into the details... all I'll say is the person working at the front desk did a great job fixing our error and made things right. I recommend this hotel. Thanks again!

Stayed: August 2017, travelled with family
Thank Everet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

Of all the choices this one seemed to be the most reasonable for pricing. The price did not include a breakfast. Select the odd number rooms since they are away from the highway. Place was clean. Elevators helped for the second floor.

Room Tip: No breakfast
  • Stayed: August 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank hd452016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2017

The check-in staff was kind. Beds squeaky and not comfortable, room crowded. Bedding and towels cheap and worn out. Bathroom smelled of urine. I needed to wash a load of laundry while traveling and this is where I was really disappointed with the cleanliness of the hotel.. The floors were filthy, like they'd never been cleaned, with large stuck-on soiled spots. There were scattered dirty and torn up chairs in the area between the laundry, elevator, and hallway. They belonged in the dumpster. The washing machine didn't work right, the water temps were off, and our black clothes came out splotched in faded white patches. The clothes felt damaged and strange (minerals in water, maybe?)
There is a small basic pool. No breakfast. Our room was on the back-facing side of the hotel, with housing very close and screaming children. There were large pallets of building material sitting in front of the entrance doors. Attention to presentation and cleanliness were not present at this hotel.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Amanda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team at Motel 6 Hot Springs, responded to this reviewResponded 15 August 2017

Dear Amanda, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2017 via mobile

Clean rooms, beds squeak but were fairly comfortable. Pool smaller side, and no continental breakfast otherwise no concerns. Friendly staff. Stayed there two days this time, last year stayed as a family.

Stayed: July 2017, travelled as a couple
Thank FNP_6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team at Motel 6 Hot Springs, responded to this reviewResponded 15 August 2017

Dear FNP_6, We appreciate you recognizing our excellent staff and comfortable rooms. We are glad to hear you enjoyed your stay. If you haven't already done so, please call our Guest Relations Department at 1-855-787-9864 to share your experience. We hope to see you again soon. Safe Travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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