Like the title says - clean rooms. a convenient way to find balance between business and leisure, and staff that is very helpful. Kudos to Jungmin and Elsa at the front desk, Earl and Alana at the restaurant.More
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Great location and hotel. I would love to go here again. The beach is really nice, and the people on the island are always so relaxed that it feels like a vacation, even when it's not! The gym could be bigger, but other than that it's awesome!
Aloha p5yc071c,
Thank you for staying at the DoubleTree by Hilton Alana Waikiki Beach. I appreciate you taking time to write a positive 5 star review on your recent stay. I am glad to hear you had a safe and great time here on Oahu.
We hope you have a chance to return and stay with us again.
Mahalo Nui Loa,
Clinton Yamashita
Be advised that this hotel charges a resort fee but does not actually have a resort. The items listed for the upcharge are standard at other properties in other cities. The hotel has a sister property at the beach with a resort but you can't use any of the benefits.
Aloha gj252020,
Thank you for staying at the DoubleTree by Hilton Alana Waikiki Beach. Thank you for taking time to share your feedback. Most properties in Waikiki have a resort charge, and do have many guests that take advantage of the benefits that include the DVD rentals and additional amenities offered.
I hope you have a chance to stay with us again.
Mahalo Nui Loa,
Clinton Yamashita
Very convenient location. Good restaurants and only 10 minute walk to the beach. There also was a abc store a block away and a great burger place next door .a local breakfast joint within walking distance that was really good another one just next to the hotel. Very convenient location
Aloha salonvlasa,
Thank you for staying at the DoubleTree by Hilton Alana Waikiki Beach. I appreciate you staying with us and for your positive 5 star review.
I would agree with you that we have a very convenient location where we are close to restaurants, shopping and the beach. I am happy that you enjoyed your visit to Hawaii and hope you will be able to stay with us again.
Mahalo Nui Loa,
Clinton Yamashita
The stay was okay, clean room and decent hotel. I was caught off-guard with the $30 per night resort fee. I didn’t see any resort like amenities. I guess there was a swimming pool someplace, but the hotel is several blocks from the ocean and the real Hilton resort. I think it is a scam to advertise rooms at $30 less then they are actually charging. I would choose someplace else next time!!!
Aloha 805gener,
Thank you for staying at the DoubleTree by Hilton Alana Waikiki Beach. We appreciate you taking time to share your feedback and commenting on our rooms being clean.
Most properties in Waikiki do have a resort fee, and I am apologize that you were caught off guard by this charge. We do advertise the amenities that are included in the resort fee on our website as our intention is not to mislead anyone.
I do hope you will reconsider our hotel on your future stay.
Mahalo Nui Loa,
Clinton Yamashita
Our group was welcomed and treated with friendliness, excellent and fast service. From check in to our daily breakfasts, housekeeping service, numerous questions about Waikiki, to a late check out, the service was exemplary and we experienced the Hilton Hawaiian Hospitality!
Aloha dgarcia839,
Thank you for staying with us at the DoubleTree by Hilton Alana Waikiki Beach. I appreciate you taking time to share your positive 5 star review on your recent stay. I am happy to hear that you enjoyed our service from your check in, daily breakfast and Housekeeping service.
I do hope you have a chance to return and stay with us again.
Mahalo Nui Loa,
Clinton Yamashita
