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Aqua Bamboo Waikiki
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Reviews (1,848)
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856 - 861 of 1,848 reviews
Reviewed 9 April 2012

We stayed at Aqua when they were upgrading renovations around the hotel. We were upgraded to a nice room , however this meant we had no balcony which was a real pain as there was no fresh air in the room and you could not spend time looking out. There is a pool that is quite nice for a hig rise complex- not to much sun gets through but it is still nice. Beds were comfy and staff friendly, Good value for money and cheap brekkie available at the Ohana East for $3.95. We also hired a car around the corner which was handy,

Would stay here again am sure it would be much better once renos finished

  • Stayed: March 2012, travelled as a couple
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Thank haylz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this reviewResponded 20 April 2012

Aloha Haylz1,

Thank you for taking the time to share your feedback of the Aqua Bamboo & Spa. We are delighted that you enjoyed your stay with us!

We are so thankful that you were not too disturbed from the exterior renovations, other than not having the use of your balcony at the time. We do understand that there is no good or perfect time to take care of repairs such as these and stay operational, so we sincerely appreciate your understanding.
It is wonderful to hear that you found our staff friendly and the hotel to be a good value.

We truly appreciate your selection of the Aqua Bamboo & Spa and look forward to seeing you back in the years to come.

Mahalo,
Nicole Yoshimoto
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2012

Very clean hotel rooms, pool area, and lobby. Nice and friendly staff. Fresh fruit provided every day. Coffee, water, and tea provided also. Small but effective kitchen with full size refrigerator. Comfortable bed and futon. Wish the TVs were more centrally located. Lanai maitenance did not bother us. Centrally located, so easy to walk anywhere in Waikiki. Parking cost is expensive, $20/day, so try and find a better parking option.

Room Tip: Best side of hotel is pool side above 8th floor.
  • Stayed: March 2012, travelled as a couple
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1  Thank Masterkatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this reviewResponded 10 April 2012

Aloha Masterkatz,

Thank you for taking the time to share your feedback of the Aqua Bamboo & Spa. We are delighted that you enjoyed your stay with us!

We are thrilled that you found our staff to be friendly and you enjoyed our complimentary amenities such as beverages and apples in the lobby. We are also pleased to hear that you found the convenient location to benefit you while you were with us!

We truly appreciate your selection of the Aqua Bamboo & Spa and look forward to seeing you back in the years to come.

Mahalo,
Nicole Yoshimoto
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2012

We checked in March 16th & things looked nice - then we noticed the cockroaches crawling on the ceiling, the counters, the light fixtures - they were everywhere. We had only been in the room 5 minutes. We let the front desk know & they said they would have our room sprayed. A man came with a can of raid and just sprayed behind the fridge. We left to get groceries but when we came back there seemed to be more. They offered to move us to a different room but I doubt cockroaches are selective. We ended up moving to the Aqua Wave property where things were much better - no cockroaches.

Room Tip: stay somewhere else
  • Stayed: March 2012, travelled as a couple
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8  Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this reviewResponded 4 April 2012

Aloha Lisa L,

Thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations and for the inconveniences that you endured regarding the little pests you found.

We undergo monthly treatments with a contracted exterminator to regulate this challenge as best as possible. When we receive citations such as yours, we call them to treat the problem rooms immediately. As we are in a tropical environment, they are quite at home here with the warm sunshine and coastal breezes. We do our very best to make sure they do not disturb any of our guests, however it is a constant concern we attend to.

We truly value your patronage and appreciate your honest feedback. Please know that the entire team at the Aqua Bamboo Waikiki is committed to taking the necessary steps to ensure that this problem is taken care of. Should future travel bring you back to Hawaii, we hope that you will give us another chance.

Mahalo,
Nicole Yoshimoto
Guest Services Manager

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Reviewed 29 March 2012

Stayed at this hotel for location and price value for three days last week. I was in town on business. The front desk staff is super helpful and freindly. Quiet at night and clean! Very close to beach, a variety of dining options and stores. I felt comfortable and safe - as a woman traveling alone safety is of high importance to me. Would stay again.

  • Stayed: March 2012, travelled on business
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Thank Alexis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this reviewResponded 4 April 2012

Aloha Alexis C,

Thank you for taking the time to share your feedback of the Aqua Bamboo & Spa. We are delighted that you enjoyed your stay with us!

We are thrilled that you felt safe and well taken care of with our friendly staff. We are also happy to hear that the convenient location to restaurants and shops was a benefit to you during your stay!

We truly appreciate your selection of the Aqua Bamboo & Spa and look forward to seeing you back in the years to come.

Mahalo,
Nicole Yoshimoto
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2012

Our first tropical vacation was in Waikiki, at Aqua Bamboo, for 10 nights in January. We chose it based on TripAdvisor reviews. Upon arrival, our room was on the renovation side, but we were moved the next day. Great, friendly staff. Clean hotel. Super convenient. We loved it so much we're headed back for another visit in April.

  • Stayed: January 2012, travelled as a couple
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2  Thank GetAway032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this reviewResponded 28 March 2012

Aloha GetAway032,

Thank you for taking the time to share your feedback of the Aqua Bamboo & Spa. We are delighted that you enjoyed your stay with us!

We are so pleased to hear that our friendly staff was able to accommodate your needs for a room away from the construction. It is also wonderful that you found the central location to be a benefit to you while you were with us!

We truly appreciate your selection of the Aqua Bamboo & Spa and look forward to seeing you back in April! (Please contact me at nyoshimoto@aquaresorts.com as I would be delighted to oversee your next stay with us!)

Mahalo,
Nicole Yoshimoto
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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