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“Always aloha at Aqua Bamboo”

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Aqua Bamboo Waikiki
Ranked #43 of 84 Hotels in Honolulu
Certificate of Excellence
Vancouver
1 review
“Always aloha at Aqua Bamboo”
5 of 5 bubbles Reviewed 17 April 2012

We've stayed at the Aqua Bamboo many times over the past three years, having stayed at a number of other hotels prior to that. Found it by accident - the place we were staying at overlooked the Aqua Bamboo garden and pool. We made enquiries, and always come back here now because it's truly wonderful. Friendly and helpful staff, clean functional rooms, kitchens, serene poolside area, fresh lemonade and iced tea all day, wonderful spa and massage, crisp white sheets, the Thursday night get-togethers by the pool, the number of return guests, the location and so on. Lots of aloha, and mahalo from us!

Room Tip: Ask for a courtyard view with kitchenette. The rooms are bigger on the lower 7 floors with overlook...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, 20 April 2012
Aloha Masterkatz,

Thank you for taking the time to share your feedback of the Aqua Bamboo & Spa. We are delighted that you enjoyed your stay with us!

We are thrilled that you found our staff to be friendly and you enjoyed our complimentary amenities such as beverages in the lobby. We are also pleased to hear that you found the convenient location to benefit you while you were with us and that you enjoyed our weekly manager’s reception!

We truly appreciate your selection of the Aqua Bamboo & Spa and look forward to seeing you back in the years to come.

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,770 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (398)
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English first
Adelaide, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 9 April 2012

We stayed at Aqua when they were upgrading renovations around the hotel. We were upgraded to a nice room , however this meant we had no balcony which was a real pain as there was no fresh air in the room and you could not spend time looking out. There is a pool that is quite nice for a hig rise complex- not to much sun gets through but it is still nice. Beds were comfy and staff friendly, Good value for money and cheap brekkie available at the Ohana East for $3.95. We also hired a car around the corner which was handy,

Would stay here again am sure it would be much better once renos finished

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank haylz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, 20 April 2012
Aloha Haylz1,

Thank you for taking the time to share your feedback of the Aqua Bamboo & Spa. We are delighted that you enjoyed your stay with us!

We are so thankful that you were not too disturbed from the exterior renovations, other than not having the use of your balcony at the time. We do understand that there is no good or perfect time to take care of repairs such as these and stay operational, so we sincerely appreciate your understanding.
It is wonderful to hear that you found our staff friendly and the hotel to be a good value.

We truly appreciate your selection of the Aqua Bamboo & Spa and look forward to seeing you back in the years to come.

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 5 April 2012

Very clean hotel rooms, pool area, and lobby. Nice and friendly staff. Fresh fruit provided every day. Coffee, water, and tea provided also. Small but effective kitchen with full size refrigerator. Comfortable bed and futon. Wish the TVs were more centrally located. Lanai maitenance did not bother us. Centrally located, so easy to walk anywhere in Waikiki. Parking cost is expensive, $20/day, so try and find a better parking option.

Room Tip: Best side of hotel is pool side above 8th floor.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Masterkatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, 10 April 2012
Aloha Masterkatz,

Thank you for taking the time to share your feedback of the Aqua Bamboo & Spa. We are delighted that you enjoyed your stay with us!

We are thrilled that you found our staff to be friendly and you enjoyed our complimentary amenities such as beverages and apples in the lobby. We are also pleased to hear that you found the convenient location to benefit you while you were with us!

We truly appreciate your selection of the Aqua Bamboo & Spa and look forward to seeing you back in the years to come.

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouvefr
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 2 April 2012

We checked in March 16th & things looked nice - then we noticed the cockroaches crawling on the ceiling, the counters, the light fixtures - they were everywhere. We had only been in the room 5 minutes. We let the front desk know & they said they would have our room sprayed. A man came with a can of raid and just sprayed behind the fridge. We left to get groceries but when we came back there seemed to be more. They offered to move us to a different room but I doubt cockroaches are selective. We ended up moving to the Aqua Wave property where things were much better - no cockroaches.

Room Tip: stay somewhere else
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  • Stayed March 2012, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
7 Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, 4 April 2012
Aloha Lisa L,

Thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations and for the inconveniences that you endured regarding the little pests you found.

We undergo monthly treatments with a contracted exterminator to regulate this challenge as best as possible. When we receive citations such as yours, we call them to treat the problem rooms immediately. As we are in a tropical environment, they are quite at home here with the warm sunshine and coastal breezes. We do our very best to make sure they do not disturb any of our guests, however it is a constant concern we attend to.

We truly value your patronage and appreciate your honest feedback. Please know that the entire team at the Aqua Bamboo Waikiki is committed to taking the necessary steps to ensure that this problem is taken care of. Should future travel bring you back to Hawaii, we hope that you will give us another chance.

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Maryland, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 March 2012

Stayed at this hotel for location and price value for three days last week. I was in town on business. The front desk staff is super helpful and freindly. Quiet at night and clean! Very close to beach, a variety of dining options and stores. I felt comfortable and safe - as a woman traveling alone safety is of high importance to me. Would stay again.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, 4 April 2012
Aloha Alexis C,

Thank you for taking the time to share your feedback of the Aqua Bamboo & Spa. We are delighted that you enjoyed your stay with us!

We are thrilled that you felt safe and well taken care of with our friendly staff. We are also happy to hear that the convenient location to restaurants and shops was a benefit to you during your stay!

We truly appreciate your selection of the Aqua Bamboo & Spa and look forward to seeing you back in the years to come.

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aqua Bamboo Waikiki

Property: Aqua Bamboo Waikiki
Address: 2425 Kuhio Ave, Honolulu, Oahu, HI 96815-3301
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Honolulu
#27 Business Hotel in Honolulu
#29 Romantic Hotel in Honolulu
Price range (per night): $225 - $440
Hotel Class:3 star — Aqua Bamboo Waikiki 3*
Number of rooms: 91
Official Description (provided by the hotel):
Aqua Bamboo Waikiki is an intimate, Southeast Asian-inspired, boutique hotel located 1 1/2 blocks to the beach. If you're looking for a true oasis in the heart of Waikiki with a lush outer sanctuary including a saltwater pool with waterfall, jet spa, barbeque grill and cabana, look no further. With our hospitality fee, Aqua Bamboo allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), Beach Towel and Chair rentals, Waikiki Shuttle Service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. In addition, studios and suites include a 32-inch LCD TV, mini-refrigerator, microwave, coffeemaker, and stove-top. ... more   less 
Reservation Options:
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Also Known As:
Aqua Bamboo Waikiki Hotel Honolulu
Aqua Bamboo Hotel
Aqua Bamboo Honolulu
Aqua Bamboo And Spa
Aqua Bamboo Waikiki Hawaii/Honolulu

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