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Mike

Don’t stay on a lower floor

Review of The Equus
2.0 of 5 bubblesReviewed 8 Aug 2024
The hotel itself is nice enough and the staff is great. If I stay here again I will not take a room below the 10th floor. My room was on the 4th floor. I heard sirens racing up and down Ala Moana Blvd all night, every night. There is a crazy rooster that screams his head off from midnight until 5 in the morning that hangs out right below my balcony. After the sun comes up the property next door runs leaf blowers and a wood chipper all day long. I have not had any peace and quiet since I checked in.
Date of stay: August 2024
Trip type: Travelled on business
2.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kris White, Guest Services / Front Office at The Equus, responded to this review
Responded 4 weeks ago
Thank you for taking the time to share your experience at The Equus. We appreciate your kind words about our staff and the overall ambiance of the hotel.

We are truly sorry to hear about the noise disturbances you encountered. We understand that a peaceful night's sleep is essential for a relaxing vacation, and we apologize that this was not the case for you.

Your feedback is valuable to us and we will certainly take your comments into consideration as we continue to improve the hotel.

We appreciate your support and hope to welcome you back in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,216)
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Reviewed 29 July 2024

We come to Oahu several times a year from Maui. We've stayed in Airbnb, VRBO, and hotels.
We've seen Equus in passing, but have never stayed here until now. The price was good, and we took advantage of the Kamaina discount. The photos showed comfortable rooms. I liked that there is a cafe on site.
I called the morning of check in with a question, and Lincoln was very helpful.
We arrived a little ahead of check in and took advantage of the bar/Cafe for lunch. The food was very good, and the service exemplary! Lincoln came to find us when our room was ready. Check in was a breeze.
The room was sparkling clean with comfortable chairs and a table. The AC works very well. The bed is comfortable.
There is a mini fridge, Keurig with complimentary tea and coffee.
The bathroom amenities are nice. Love the fragrance free soap. The towels were clean and there was an ample supply.
My only interior feedback would be a request for a hand towel rack near the sink, and a second hook for bath towels. It would be a big safety plus to have a grab rail in the shower.
This is pretty much 5 out of 5 stars for us. We felt taken care of (mahalo nui loa Lincoln!), and will most assuredly stay here again!

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
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1  Thank 300jane3001956368
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kris White, Guest Services / Front Office at The Equus, responded to this reviewResponded 2 August 2024

Mahalo nui loa for your kind words and glowing review! We're thrilled to hear that your stay was fantastic. It's wonderful to know that Lincoln made your experience extra special. Your support means the world to us and we look forward to welcoming you back again soon!

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Reviewed 29 July 2024 via mobile

Jackie & Colette were a big help in managing my trip. Very knowledgeable & had provided information that eased my stress when dealing with third party reservations. Definitely look to or for them with any concerns or questions!!! They have the aloha spirit

Room tip: Ask for Jackie or Collete !
Date of stay: July 2024
Trip type: Travelled as a couple
Thank Compass40945981982
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kris White, Guest Services / Front Office at The Equus, responded to this reviewResponded 29 July 2024

We're so glad to hear that Jackie and Colette were able to make your trip planning stress-free! Their knowledge and aloha spirit are truly great assets to our team. We appreciate you taking the time to share your positive experience. Mahalo!

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Reviewed 25 July 2024

This little hotel is full of character, tastefully decorated, and with a welcoming, friendly staff. The location is an easy walk to Ala Moana shopping center and Discovery bay. The parking is limited, so reserve a spot. Thank you Renee for your gracious welcome and Dwayne for helping me park in the tight spots. The bartenders were also very nice.

Room tip: Parking is limited so reserve a spot if you need one.
Date of stay: July 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lhtT670
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kris White, Guest Services / Front Office at The Equus, responded to this reviewResponded 29 July 2024

Mahalo nui loa for your kind words! We're thrilled to hear that you enjoyed your stay at The Equus. It's wonderful to know that our staff made you feel welcome and that you appreciated the hotel's character and location. We're so glad you enjoyed the bartenders as well! Please come back and see us again soon.

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Reviewed 18 July 2024

I was visiting for a work conference and chose to stay at the Equus because it was within budget and just a short walk from the convention center. The hotel was very laid-back, comfortable, and walkable to almost anything. The highlight was definitely the staff! They were so friendly and personable with everyone. The Paniolo Bar was amazing. It's an awesome, quaint little open-air spot for guests and locals to grab a drink in the evening or coffee in the morning, they also had live music on Saturday night. I highly recommend asking Matt to make you an old fashioned, you will not be disappointed. I also love that it's a family-owned hotel and was more than happy to support that. If I ever get the chance to come back to Waikiki, no doubt I will stay here again!

Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gracekD6603NU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kris White, Guest Services / Front Office at The Equus, responded to this reviewResponded 23 July 2024

Mahalo for taking the time to leave such a wonderful review! We're so glad to hear that The Equus met your needs during your work conference. It sounds like you truly enjoyed the relaxed atmosphere, convenient location, and of course, the amazing staff!

We'll be sure to pass your kind words on to the entire team, especially Matt at the Paniolo Bar. We take pride in our friendly service and our quaint bar is a favorite spot for both guests and locals.

We're also thrilled you loved supporting our family-owned business. We strive to create a welcoming and comfortable space for our guests, and it means a lot to know we succeeded.

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Reviewed 17 July 2024

Everything was great, the staff was super friendly and helpful, and Matt the bartender is such a sweet person. I liked the room, the great bed, and the amazing pillows. The only thing to be improved is to have water refill stations on each floor and a microwave oven in the room.

Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mila Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kris White, Guest Services / Front Office at The Equus, responded to this reviewResponded 23 July 2024

Thank you for staying with us and taking the time to share your suggestions. We appreciate your kind words about our wonderful team and we hope to welcome you back soon. Mahalo

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