Low key, simple, very convenient location, comfortable beds, clean, great bar, very friendly staff, with great location. It's not the Four Seasons, but you aren't paying those prices either. Will be my go to hotel anytime I'm in Honolulu.
It sounds like you perfectly captured the essence of The Equus—low-key and conveniently located. We're happy to hear you enjoyed our clean rooms, comfy beds, and of course, the friendly staff and great bar service! We appreciate your support and look forward to your return!
This is my third stay at The Equus, and I look forward to future visits. It's in a very convenient location and has a friendly feel, as a smaller boutique hotel. The rooms are very comfortable and have everything you need, and the free welcome drink at the bar is a nice touch. All the staff are very helpful, and Linda on the front desk really went above and beyond to help me get some documents printed when my travel plans changed - very grateful for her excellent customer service!
Mahalo for taking the time to leave such a wonderful review after your third stay with us at The Equus! We are so grateful for your continued loyalty and look forward to welcoming you back again soon.
It's fantastic to hear that you appreciate our convenient location, friendly atmosphere, and comfortable rooms. We strive to provide everything our guests need for a relaxing and enjoyable stay, and we're thrilled to hear that we accomplished that for you.
We had a vacation in June 13-20. This hotel really surprised us with unique service and friendly stuff there. It was unbelievably wonderful vacation.
I want especially say about housekeeper Linell. She was superfriendly and paid attention to all requests that we made.
Thanks for the amazing review! As Waikiki's last remaining family-owned and operated hotel, we appreciate your support and look forward to hosting you again.
Celebrating anniversary and it is a very cozy and private hotel away from noise and crowds... Walking distance from beach. Perfect for rest... Lynelle she is the coolest from house keeping... Thank to all the crew that receive us with warmth and attention to detail... Very appreciate it...! Hope to see you next year...!
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that our hotel provided the perfect cozy and private escape for your anniversary celebration. It sounds like exactly what you were looking for.
We're especially happy to hear that Lynelle from housekeeping made such a positive impression. We'll be sure to pass on your kind words to her and the entire crew. Their dedication to warm hospitality and attention to detail is what truly sets us apart. We appreciate your support and hope to see you again soon.
This hotel was a really mixed bag for us. The room was small, cramped, and the furniture all looked like it had seen much better days. There was hair in the sink and the air conditioning was way too cold. There was no place to hang a towel near the sink. There was no way to heat water for tea in the morning. All that said, the staff was wonderful - friendly and extremely helpful with taxis, storing luggage, and how to get around. We enjoyed sitting in the bar at the front of the hotel, which was like a little oasis above a busy street. Want to give a particular shout-out to Ben, who made me a perfect cappuccino in the morning and a great mai tai in the afternoon. Thanks!
Thank you for your review! We're thrilled you enjoyed the friendly service from our staff, especially Ben's amazing coffee and cocktails! The Paniolo is a fantastic gathering place featuring live music every weekend, and we're so glad you enjoyed it.
We also appreciate your feedback on the room. We're constantly working on improvements, and your comments will be valuable moving forward.
We appreciate you staying with us and we hope to welcome you back soon.
