We had a vacation in June 13-20. This hotel really surprised us with unique service and friendly stuff there. It was unbelievably wonderful vacation.
I want especially say about housekeeper Linell. She was superfriendly and paid attention to all requests that we made.
Thanks for the amazing review! As Waikiki's last remaining family-owned and operated hotel, we appreciate your support and look forward to hosting you again.
Celebrating anniversary and it is a very cozy and private hotel away from noise and crowds... Walking distance from beach. Perfect for rest... Lynelle she is the coolest from house keeping... Thank to all the crew that receive us with warmth and attention to detail... Very appreciate it...! Hope to see you next year...!
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that our hotel provided the perfect cozy and private escape for your anniversary celebration. It sounds like exactly what you were looking for.
We're especially happy to hear that Lynelle from housekeeping made such a positive impression. We'll be sure to pass on your kind words to her and the entire crew. Their dedication to warm hospitality and attention to detail is what truly sets us apart. We appreciate your support and hope to see you again soon.
This hotel was a really mixed bag for us. The room was small, cramped, and the furniture all looked like it had seen much better days. There was hair in the sink and the air conditioning was way too cold. There was no place to hang a towel near the sink. There was no way to heat water for tea in the morning. All that said, the staff was wonderful - friendly and extremely helpful with taxis, storing luggage, and how to get around. We enjoyed sitting in the bar at the front of the hotel, which was like a little oasis above a busy street. Want to give a particular shout-out to Ben, who made me a perfect cappuccino in the morning and a great mai tai in the afternoon. Thanks!
Thank you for your review! We're thrilled you enjoyed the friendly service from our staff, especially Ben's amazing coffee and cocktails! The Paniolo is a fantastic gathering place featuring live music every weekend, and we're so glad you enjoyed it.
We also appreciate your feedback on the room. We're constantly working on improvements, and your comments will be valuable moving forward.
We appreciate you staying with us and we hope to welcome you back soon.
Staff (Lincoln, Lynette and Ben) were great and always helpful with any questions on getting around, my daughter loved swimming in the pool, our rooms were always reset so nicely by cleaning staff, location made it easy to get to FestPac and enjoy our time. Thank you for a great stay!
Thank you so much for your fantastic review! We are thrilled to hear that you had a great stay with us. We're especially happy to learn that Lincoln, Lynette, and Ben were helpful with your questions about getting around the city. It sounds like your daughter had a blast in the pool, and that our cleaning staff kept your room nice and comfortable for your entire stay. Our location certainly is ideal and we're glad you enjoyed it so much!
Wonderful little boutique hotel in the middle of Waikiki with a cute little European style café bar. The staff is absolutely lovely. The rooms are comfortable and cozy and I recommend getting the executive king on the top floor because it’s the most roomy and the beds are so comfortable. The horse decorations are nice too. It’s close to the convention center and to the Ala Moana mall & across the street from the beach where you can surf and swim. Be aware there is no elevator to get to the second floor so you do have to carry luggage up a short flight of stairs and there’s no turn around to pull a car in but they do have parking. As a local resident, this is going to be my go to Waikiki getaway place. Love it❤️
Mahalo nui loa for your fantastic review! We're so thrilled you enjoyed your stay at our boutique hotel. We take pride in creating a comfortable and charming atmosphere, and it sounds like we hit the mark!
We're especially happy to hear you loved our friendly staff and on-site bar & cafe. Having a local like yourself choose us as your Waikiki go-to means the world to us. We look forward to welcoming you back soon for another relaxing stay.
