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Review Highlights
Hotel tour

The hotel tour was really informative and interesting. It covered the entire history of the hotel... read more

Reviewed 16 December 2019
nz_travels_a_lot_08
,
Christchurch, New Zealand
Great view

Just stayed here for a business trip. Loved the view and the restaurants. The people here are so... read more

Reviewed 1 November 2019
marajoe
,
Detroit, Michigan
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10 - 15 of 21 reviews
Reviewed 10 July 2016 via mobile

We have been here for 5 days and can honestly say that we have NEVER EVER experienced a worst experience. This place is riddled with incompetence and mediocrity.
Cockroaches in the bathroom, careless waiters and front desk managers who couldn't care less.

1. Rude staff
2. Dirty pool toilets
3. Gross mistakes by waiters
4. Exorbitant beach umbrella prices ($50)
5. Prices vary according to staff members
6. Cabana price per day $175 yet little or no service

Go elsewhere. You don't deserve all this stress.

Worst thing is management when contacted showed little interest.

Date of experience: July 2016
1  Thank Elena D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 January 2016 via mobile

I participated in the 8:00 AM class offered to hotel guests. It was gentle and relaxing. Nothing too strenuous. I loved the opportunity. Recommend.

Date of experience: January 2016
Thank Reasonable50
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 February 2015

This is the right place for honeymoon, royal hawaiian as a cozy,and prestigeous hotel with those comfy rocking chairs outside. Fantastic hotel, rooms with bathrobes are so nice.

Date of experience: July 2014
Thank Jorgos P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2015

I absolutely loved this tour of the Royal Hawaiian Hotel, lead by our fantastic guide Kehaulani - what a wonderful way to experience this vibrantly beautiful place! This tour offered me a unique glimpse into a bygone era of luxury and glamour by taking me back in time on an easy stroll through some of the lush gardens, the Coconut Grove, a visit to the history lined lower levels and offering me an invite to the exclusive Persian room, famed dancing and dinning spot for VIPS of the era. Kehaulani provided us with a detailed insight of what life must have been like for guests of the day while painting a vivid portrait of the hotel's storied history through many fascinating antic-dotes and details. The tour really gave me a valuable overview of a piece of Hawaii's history and is a relaxing and highly enjoyable way to spend an afternoon, soaking up the ambience of the truly special Pink Palace. Kehaulani is a Royal Hawaiian expert who clearly loves the hotel and, is passionate about sharing her welcoming Aloha spirit with visitors, making this is a truly memorable experience not to be missed!

Date of experience: January 2015
5  Thank Travellernz001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 April 2014

The Royal Hawaiian offers a tour of the property to their guests which was amazing. Kehaulani led us on the tour, giving such detail about the history that you felt like you were back in time. It was so interesting. Whether you are a history buff or not, it was enjoyable.

Room tip: Stay in the original building with high ceilings and individually carved wood room doors. Ocean front with a view of Diamond Head is breathing taking.
4  Thank Claire P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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