I have noticed a few reviews criticising the service at the Grand Islander. I can only say that my experience is completely at odds with this. From the moment we arrived to the time we left we had nothing but high quality, efficient and friendly service from every member of staff we dealt with.
Our room, a 2 bed, 2 bath suite, was of the highest standard and I had no complaints whatever. It was well equipped and if any item was needed, such as fresh coffee or washing powder, it was delivered to the room within minutes.
The Hawaiian Village complex is interesting, with a plentiful mix of shops and restaurants. None of the restaurants we frequented were of the highest, fine dining standard, but I didn't expect them to be. All the food we had was quite acceptable and service was generally very good.
Our family enjoyed our stay here and would be happy to return. Having said that there are other hotels which are perhaps better situated for the other attraction of Waikiki.More
- Free Wifi