Returned to this suite hotel for 2 nights on business. Rooms are spacious and clean. What lacks in this hotel is service or any feeling of making a guest feel welcome. Not greeted by name or as a returning guest; name was horribly misspelled on Honors amenity package, which did not have any of my listed choices for snacks; checked in at almost 11pm and asked for a copy of USA Today, which is given away and was told it would cost .75; desk clerk could care less; entered a totally dark hotel room with few hangers in closet and no laundry bag. And on top of that, mandatory valet parking for $15 per day when all other hotels in Buffalo have free parking. Breakfast was the only reason this hotel would be better than Hampton Inn next door.
- Official Description (provided by the hotel):
- The Embassy Suites Buffalo is a new property built to green construction standards in the heart of downtown Buffalo. While staying with our hotel you'll be treated to cityscape views, complimentary wireless Internet, complimentary cooked-to-order breakfast every morning and a nightly manager's reception featuring complimentary appetizers and cocktails.Each spacious 2-room suites feature separates living rooms and bedrooms. Each bed is equipped with 250-thread count Sleep Essentials™ bedding, designer furniture including a pull out sofa, plush armchairs, work desk, and ottomans, two flat-screen televisions, two telephones, a mini-fridge, wet bar, microwave and more. On-site you'll find two restaurants that offer a variety of meal options. Della Terra is a beautiful two story, glass enclosed restaurant featuring northern Italian cuisine. The Avant Beanery is our lobby espresso bar that features Starbucks® coffees and serves pre-made salads, sandwiches and pastries. We also provide room service for those who want to enjoy a delicious meal in the privacy of their room.Our hotel is also perfect for business meetings and wedding receptions. Our contemporary facilities include seven meeting rooms with a combined total of 6,034 square feet. A complimentary 24-hour business center is perfect for those last minute business needs. We are happy to help plan your business gatherings; events, weddings and we offer full catering and audio/visual support. ... more less
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- Also Known As:
- Embassy Suites Buffalo Hotel Buffalo