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Reviews (85)
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All reviewsreal eggsmarriott propertiesnice downtown hoteltravel frequentlystay downtownfront deskgrand canyondirectly across the streetdowntown arearoom was spaciousoatmealfree breakfastcheck in was a breezegreat stoprestaurants and shopsearly checklocation was perfect
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38 - 43 of 85 reviews
Reviewed 5 April 2018

One star since zero was not an option. Simply put as a gold member with Marriott if this is the only Marriott hotel available I will stay at the Hilton. Nothing and I mean nothing was good about this stay and management did nothing about it.

Room Tip: Choose a different hotel
  • Stayed: April 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank robert1232018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

We just returned from Spring Break in the soutgwest and in 6 nights stayed in 5 different hotels.... due to our Platinum Marriott status, we stayed in mostly Marriott properties.

This Residence Inn was our favorite hotel stay, only rivaled by the Courtyard Marriott in Sedona. The location was perfect for walking around downtown and going to Route 66 attractions. The hotel facilities were essentially brand new and rooms were spacious. We took advantage of the pool/spa and laundry facilities, both of which were well equipped and clean.

We wish we could have stayed here for longer than one night. And from this point forward, this Residence Marriott has set a high bar for all future Residence Marriott wherever we might stay.

Stayed: April 2018, travelled with family
Thank EHHTate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Misty M, General Manager at Residence Inn Flagstaff, responded to this reviewResponded 8 April 2018

Hi EHHTate,

You guys rock!! Thank you so much for the great review on TripAdvisor with all of the kind words and descriptive detail you included!
I am the Assistant General Manager here at the Residence Inn Flagstaff and I think I have a pretty good idea who you are and we very much enjoyed having you stay with us!

Thank you again and we all hope to see you again soon!

Warmest Regards,

Tarrie Kissane
Assistant General Manager
tarrie.kissane@Marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

New hotel is very clean and hosts the modern amenities you’d expect. Walking distance to many great restaurants downtown. Our family (2 adults, 2 year old, and 10 week old) enjoyed having space to stretch with the proximity to downtown. The pool isn’t huge but large enough for a couple families to enjoy without feeling crowded. The staff were always very friendly and knowledgeable about the area. We picked Flagstaff to be close to the Grand Canyon and Sedona would recommend the same to anyone looking to visit those areas and wants a less expensive stay at a new and very nice hotel.

Stayed: March 2018
Thank Rachel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Misty M, General Manager at Residence Inn Flagstaff, responded to this reviewResponded 11 May 2018

Hello Rachel,

Thank you Rachel for talking the time to write a review about your recent stay at the Residence Inn Flagstaff. I am so happy that you enjoyed your time here! I hope you will choose to stay with us again the next time you are in Flagstaff!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

We stayed one night in Flagstaff and chose this hotel. We have recommended the hotel to other travellers who go to Flagstaff in the next months. Highly recommended to anyone. The breakfast that is included is fair enough; fruits and healthy choices.

  • Stayed: February 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank 190479Okr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Misty M, General Manager at Residence Inn Flagstaff, responded to this reviewResponded 31 March 2018

Hi 190479Okr,

Thank you 190479Okr for talking the time to write a review about your recent stay at the Residence Inn Flagstaff.
I am so happy that you enjoyed your time here! I hope you will choose to stay with us again the next time you are in Flagstaff!

Yours in Hospitality,

Misty Medina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

We recently traveled west and in 5 nights stayed in 4 different hotels....mostly Marriott properties.

This Residence Inn was hands down the best of the four we stayed in during our trip. GREAT location - you can walk to restaurants, shops, bars, etc. The hotel is essentially brand new and impeccably clean. The owners did not spare any expense when they built this property and it shows.

Staff was amazing. Breakfast was perfect and did I mention the location? Cannot think of one single minor complaint. I wish we lived closer so we could stay here again soon and for longer than one night.

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank G0seetheW0rld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Misty M, General Manager at Residence Inn Flagstaff, responded to this reviewResponded 31 March 2018

Hi GoSeeTheWorld,

I am placing your review in our lounge area so that all of our staff can read your very positive words about our hotel.
We love our customers and your words perfectly describe what we are set out to achieve as management and staff.

Please let us know when you are returning to the area so that we can appreciate you even more!

Yours in Hospitality,

Tarrie Kissane
Assistant General Manager
tarrie.kissane@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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