We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,133)
Filter reviews
1,133 results
Traveller rating
705
300
75
33
20
Traveller type
Time of year
LanguageAll languages
More languages
705
300
75
33
20
Show reviews that mention
All reviews parking garage front desk within walking distance breakfast buffet shuttle service nice hotel room service steamtown mall business trip scranton area the entire staff rooms are clean up to date nice stay hot tub starbucks lobby
Filter
Updating list...
84 - 89 of 1,133 reviews
Reviewed 4 April 2018

Was recently at this Hilton for a wedding. Facility and rooms are updated, spacious and clean. Staff is friendly but sometimes gave out incorrect information such as breakfast hours that left our large group searching for a place to eat. But overall an excellent value in a centrally located hotel.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert T, General Manager at Hilton Scranton & Conference Center, responded to this reviewResponded 4 June 2018

Linda P,

How was the wedding?
Thank you for allowing us to share that special day with you:)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Great hotel, location is excellent prices are reasonable only issue is parking.parking is off hotel property and you must pay everyday. The Starbucks in the hotel is awful, it is what I am told not a official starbucks.

Date of stay: July 2017
Thank Larry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert T, General Manager at Hilton Scranton & Conference Center, responded to this reviewResponded 4 June 2018

Larry D.

Thank you Larry for your comments.

Yes you are correct our Coffee area is not a Starbucks store, we just proudly serve Starbucks coffee all other items we served are baked fresh on property.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

I have stayed at this location in the past for business. Clean, quiet and very accommodating. Everything you need is in the hotel or just a block or 2 away! The staff is wonderful and attentive! I would definitely go back!

Date of stay: March 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank SMoorePeaceful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert T, General Manager at Hilton Scranton & Conference Center, responded to this reviewResponded 4 June 2018

SMoorePeaceful,

Thank you for staying with us!

Bob

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

The noise from the cycling of the heating system woke both me and my wife multiple times overnight. There was debris on the floor under the bathroom sink. The drawer of one of the night stands kept opening on it's own and I kept banging into it when getting in and out of bed. There were errors on the bill for charges for coffee at Starbucks which the desk staff could or would not correct.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank msn1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert T, General Manager at Hilton Scranton & Conference Center, responded to this reviewResponded 4 June 2018

msn1956,

Thank you for your feedback, We are so sorry you did not have a great experience while staying with us. I have spoken with all of the departments that have effected your stay. We have located and corrected the situation with the noisy pipes. If you do come to Scranton again please let us know so we can apologize personally and make sure everything is perfect.

Thanks again for your honest comments,

Bob

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

First visit at this hotel, we were in town with our kids for a tournament. The original room we booked had been remodeled and they were having some issues with it, so we were upgraded to a jacuzzi suite, the room was really nice, the kids were very impressed that it was "so fancy!"
You have to park in a parking garage right next to the hotel and walk over, the hotel itself is beautiful, pool and hottub area is great.
Only downfall, breakfast was quite pricey.
I would stay here again.

Date of stay: March 2018
Trip type: Travelled with family
Thank 46brandik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert T, General Manager at Hilton Scranton & Conference Center, responded to this reviewResponded 4 June 2018

Brandi K,

We certainly hope your sons tournament was a success?

Thanks for staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews