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Cold Stone Creamery
Ranked #3 of 5 Dessert in Springfield
Price range: USD 1 - USD 20
Restaurant details
Reviewed 19 May 2016

Good ice cream to which you can add a variety of smoosh-ins. Usually very busy so be prepared to wait in line. Pricier than some other local home made ice cream places. Located in the Basketball Hall of Fame building.

Thank gjsbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 24 May 2016

Dear Gjsbill:

Thank you for choosing Cold Stone Creamery. We appreciate the business and the excellent review. Now that the college students are back and we have appropriate staffing, we should be able to trim that line down a bit...it's a challenge when the weather warms before the staff shows up! Thanks again for the review, and we look forward to serving you again soon.

Sincerely

Brian White, Store owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (24)
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10 - 14 of 24 reviews

Reviewed 24 March 2016

This small ice cream shop serves up Ice cream cakes, and ice cream to go or eat in. The ice cream is really really great with many mix-in options etc. You will not be disappointed with the quality of the food. It's a little out of the way, but worth the drive. This is my go-to for kids' birthday cakes.

Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 5 May 2016

Dear Mark:

Thanks for the great review. We work hard to deliver a great experience in terms of food quality, cleanliness, and guest service, and we appreciate the excellent review. Please always let us know how we can improve the experience. We look forward to serving you again soon.

Sincerely,

Brian White, Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2016

This place is amazing and no matter the season I am willing to stand in line here and wait for an amazing treat! Just go ...it's so worth it.

    • Value
    • Service
    • Food
Thank ustraveler97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Creoteam, Owner at Cold Stone Creamery, responded to this reviewResponded 1 March 2016

Dear ustraveler97:

Thanks for the great review. We're grateful to have a great team who work hard to ensure guests have a great experience. We look forward to serving you again soon.

Sincerely,

Brian White, VP White Management

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Reviewed 10 August 2015

Nice little ice cream shop in the Basketball Hall of Fame building. The ice cream selection is great, and after I said my daughter has nut allergies, they went to the back to get her portions separately to avoid any possibilities of contamination.

Thank viganiko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Creoteam, Owner at Cold Stone Creamery, responded to this reviewResponded 13 August 2015

Dear Viganiko:

Thanks for the great review. I am very demanding of my team with respect to all aspects of guest service from greeting guests warmly to taking time to prioritize allergies. It's great to read that my crew took the time to handle your daughter's nut allergy with care and attention.

Thanks for taking time to write a great review. We look forward to serving you again soon.

Sincerely,

Brian White, Store owner

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Reviewed 1 July 2015 via mobile

This one is next to the Basket Ball Hall of Fame, Pizzeria Unos, Plan B and Luxe Burger Bar. Make it a night out! They have about 12 different kinds of deliciously creamy ice cream. Its almost a gelato consistency. There's all sorts of yummy toppings to mix in like brownies, oreos, candy galore and don't forget hot fudge and caramel. They also have waffle cones or bowls, not only plain but chocolate dipped and smothered in sprinkles, coconut or crushed nuts. They always have their own sundae creations or you can make your own and they hand mix everything on a slab of cold marble, hence the name "Cold Stone". There's shakes and now brownie or churro sundaes! What??!! You can take home one of their delicious cakes or cup cakes. If you want something special you have to pre-order. We had their cookies n cream cake. Not your typical carvel. Its real layers of cake with ice creamy goodness.

Thank Wtnss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Creoteam, Owner at Cold Stone Creamery, responded to this reviewResponded 13 August 2015

Dear Wtnss:

Thanks for the great review of our little ice cream shop. We make ice cream daily - sometimes twice daily - right in our little back room from a proprietary and rich mix. We think our ice cream is pretty amazing, and I'm glad you share that feeling.

Thanks for joining us, and we look forward to serving you again soon.

Sincerely,

Brian White, Store owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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