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All reviews dunkin donuts waffles hard boiled eggs six flags pull out couch paper thin walls room was clean big e free breakfast waffle maker off the highway parking lot night's sleep the breakfast area nice place to stay front desk staff would stay here again
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Reviewed 20 January 2017

Spent 4 nights here. Room was very clean and large. TV is on the small side, but overall nice room and a very good value. Easy access to center city and I91. Breakfast was ok, just not a lot of choices.

  • Stayed: January 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina G, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this reviewResponded 19 August 2017

Paul,
I am so glad we were able to accommodate you for your 4 day stay. We are making some changes to our breakfast area, to create a better breakfast experience. Thank you for taking the time in reviewing our property.

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Reviewed 19 January 2017

It was a comfortable and spacious room. The hotel was quiet, clean with a professional atmosphere. I would definitely stay here again. I brought guests who felt the same. It was also convenient to restaurants and businesses.

Stayed: January 2017
Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina G, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this reviewResponded 19 August 2017

Carol,
Thank you for taking the time in reviewing our property. It is nice to hear you had such a wonderful stay. Can't wait to provide the same service if not better your next time around.

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Reviewed 17 January 2017

The price for the room was a little high. Plus the hotel had bar that only stayed open to 10pm on Saturday night. The Hotel also charged for toothpaste. I never been to hotel in my life that ever charged for toothpaste.

  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank justenp2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina G, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this reviewResponded 17 August 2017

Thank you for taking the time to review our hotel. Our bar hours have changed. We are open Tuesday-Thursday 5pm-11pm. Friday and Saturdays are 5pm-12am. However, during our slower seasons we do close early. I apologize for that inconvenience. Our hotel does only supply complimentary shampoo, conditioner, soap, and make up removers. Unfortunately, everything else that we provide such as toothpaste, toothbrushes, lotion, etc, can be bought in the Brightside Market. Which again is our store that we keep open for anyone who has forgotten any items while traveling.

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Reviewed 17 January 2017

Hotel was clean, room nice and big, bathroom on the small side but managadle, location right off the highway. Slept through breakfast so can not comment on that. Hotel stall horrible, rude, didn't want to be bothered by you, even when they screwed up and sent another family to our room 10 minutes after we checked in. No appologies no nothing. later they changed the key card codes and did not tell us. came back at 2am and card dont work - JOY! so if you dont care about hotel staff this place will work, if you need to be smiled at and greated then skip it.

  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
3  Thank alangZ1306ZZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina G, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this reviewResponded 21 January 2017

Our goal here is to provide a satisfying visit. From the moment you walk through the doors to the moment you leave. Where we know every moment counts and every moment begins at the front desk. Thank you for the feedback that I can provide my employees with. As I hope your next visit with us will be greeted with smiles and a much more positive attitude from not just one but the whole staff. As well as much more satisfying stay.

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Reviewed 9 December 2016

  • Stayed: December 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Cristina G, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this reviewResponded 21 January 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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