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151 - 156 of 682 reviews
Reviewed 27 December 2017

Room was very small. They offer breakfast credit of 7.00 but the menu has nothing on it under 12.00. Rooms were clean but like I said very small. Hurt myself getting in and out of bed. Staff was rude and didn't seem to care about our concerns of the room size and the Breakfast situation.

Date of stay: December 2017
  • Trip type: Travelled on business
    • Value
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    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank Jennifer D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 December 2017

From the moment we rushed through the doors in the middle of the night evacuating from the Thomas Fire, until checking out 18 days later, manager Luis Mendoza and his staff went above and beyond expectations to treat us like family and make our stay as comfortable as possible. Mr. Mendoza manages this hotel with perfection, and his staff is top notch. We stayed at this hotel under unusual circumstances as many of us fleeing the fire landed here and we were all treated with such compassion. It was challenging for the hotel staff to juggle rooms and meet all of our needs, and they did it day after day, always with a great attitude. The hotel itself is a very comfortable hotel - nice clean rooms, great beds, great service. We were so happy in this hotel!

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank sheila277
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 December 2017

Great hotel in the heart of Thousand Oaks. Perfect location - very central, close to the freeways, mall, restaurants. Keep in mind - if your room window is facing the freeway - you will hear the noise. The hotel is very well managed, nicely decorated. Rooms are spacious, very comfortable, have everything you need for hotel stay, like refrigerator, microwave, coffee machine, hair dryer, etc. The entire front desk staff is absolutely amazing! They all went out of their way to make my stay very enjoyable. If I could rate them higher than 5 - I would. They welcome you as their personal guest. I stayed at Best Western longer than expected. The front desk staff made me feel at home, they were always happy to help with whatever was needed. Cleaning team is great - fast, efficient, rooms are kept clean. Everything is clean - public places, rooms, bathrooms, balconies. Restaurant does not belong to hotel, but entrance is right from the hotel lobby. It is open for breakfast and dinner. Great service and food. I had an extremely positive experience with Best Western. Loved the place. Highly recommend Best Western Thousand Oaks Inn. Absolutely - the best place to stay in Thousand Oaks!

Date of stay: December 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Milgram L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 December 2017

BW Thousand Oaks is a nice hotel for lodging if you need to be in Thousand Oaks area whether for business or leisure. The location is perfect for accessing the many variety of stores and restaurants nearby. The hotel is quite and serene and situated in the location convenient to accessing the different freeways. The one improvement that I'd like to see happen to the hotel is to having full and free continental breakfasts like other Best Western hotels provide. Thank you very much.

Date of stay: December 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 317clementt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 December 2017

Nice hotel, quiet. But usual BW breakfast not available, must go to a restaurant (with voucher), slowing down your day. Found cigarettes in our room. Conference center on grounds, could be loud/ distracting if you are looking for quiet.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank natashj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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