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All reviews small lounge bandelier national park parking lot would stay here again booked this hotel santa fe area comfortable room location is great atrium taos pueblo
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4 - 9 of 109 reviews
Reviewed 7 August 2018

We booked this hotel as last minute on our recent road trip it the booking was fast and the rate is very competitive.
We loved the retro look of the hotel it has all the good things, comfortable beds, clean bathrooms, free WiFi and parking, etc.
The receptionist was very helpful and friendly
We wanted to take advantage of the free breakfast but it really didn't look that good so we skipped it other than that this is a great hotel.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
5  Thank Sohuggeidy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie K, General Manager at Cities of Gold Casino Hotel, responded to this reviewResponded 1 week ago

Thank you very much for your time and your review. I hope your day is great. Please join us again soon.

Respectfully,
Debbie K.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018

We had a room with a very comfortable king bed, two upholstered chairs, one table/desk with desk chair, large flat screen tv, and fridge. Everything was very clean! The hotel is in the process of being remodeled, so there is a bit of commotion going on (a rock garden with water feature was being installed in the hallway/atrium outside our room) but that did not inconvenience us! It is going to be beautiful when completed! We WERE disappointed that the buffet in the casino was closed for remodeling, too, so there was really NO PLACE to eat in either the hotel or the casino. Thank goodness for pizza delivery! The staff was very nice,; the small lounge in the hotel was open the first night of our visit, and the bartendress was really personable.We like the casino, so will most likely stay here again.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
4  Thank Janet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie K, General Manager at Cities of Gold Casino Hotel, responded to this reviewResponded 1 week ago

Thank you very much for this review. We have finished the atrium fountains. Please come back and se them. I hope your day is good. We appreciate your time and your business.

Respectfully,
Debbie K.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

After conducting research of this location on the internet we decided to stay here at $75 per night. After arrival my wife and I found the hotel portion of the casino pleasant and modern with nice accommodations. However, the website described a small lounge in the hotel itself and was one of the selling points for us. After checking in we learned that this bar was closed and has been for awhile, so we would have to venture over to the casino which is about 300 yards away. Not real far if you want an adult beverage, which I did. The casino itself which is fairly large has all video machines (but not one poker of blackjack machine). We found the bar/lounge fully stocked and the bartender was affable. That said: Next time we'll pay substanually more for a room and stay at it's sister casino "Buffalo Thunder" which is about one mile south on the same highway.

Room Tip: Request a room on the south side unless you like to wake up early to the sun shining in.
  • Stayed: March 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie K, General Manager at Cities of Gold Casino Hotel, responded to this reviewResponded 7 April 2018

Thank you for sending in this revue of your stay. I'm sorry to hear you won't be joining us again. I hope all of your future travel is wonderful and worry free. The walk to the Casino isn't 300 yards but I'm sure it can feel that way if it's chilly out side. I appreciate your time and your comments.
Respectfully,

Debbie K

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Reviewed 25 March 2018

we had a very nice stay; very nice comfortable room; very good service and housekeeping, and very good value, convenient location; surrounding area with several restaurants; casino nearby; friendly staff

Room Tip: room adjacent to courtyard
  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
6  Thank Franko33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie K, General Manager at Cities of Gold Casino Hotel, responded to this reviewResponded 7 April 2018

Thank you so much for your time and consideration sending in this review. I hope all of your travels are great and thanks for your time

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Reviewed 10 March 2018

The hotel being across from the casino was a plus. The room was a bit outdated, but for the price, it's hard to complain. Would possibly consider returning if in the area. Service was good. The buffet wasn't the best, but it's a buffet, so what do you expect.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
7  Thank MartinezAma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie K, General Manager at Cities of Gold Casino Hotel, responded to this reviewResponded 7 April 2018

Thank you for your time and your business. We recently have done an upgrade through the property.

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