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“The Bird Rock Hotel and it's staff gave us a wonderful family weekend together in beautiful Friday Harbor.”
Review of Bird Rock Hotel

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Bird Rock Hotel
Ranked #8 of 10 Hotels in Friday Harbor
Certificate of Excellence
GreenLeadersSilver level
Burlington, Ontario
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The Bird Rock Hotel and it's staff gave us a wonderful family weekend together in beautiful Friday Harbor.”
Reviewed 3 April 2012 via mobile

Although not impressive on the outside, the Bird Rock Hotel is sophisticated yet cosy on the inside. We met our grown up kids and partners there for a weekend in late March. Our rooms were beautiful and had a wide range of amenities - fireplace, comfortable furniture, nicely decorated. The staff were warm and welcoming, and Tory in particular was extremely friendly and helpful. The lemonade and freshly baked cookies were a nice surprise at reception. Breakfasts were also good, especially the warm cranberry/white chocolate scones! We would return in a flash!

Stayed March 2012
Helpful?
Thank Sailingjunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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344 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
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English first
Sequim, Washington
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 March 2012

We checked into the Cypress room over this past weekend. The hotel was close to the ferry which was important to us as we had elected to not bring our car. The outside was not impressive at all. There was no ambience, no warm, inviting atmosphere. The front desk clerk, however, was warm and welcoming and made our check-in painless and efficient even offering left over scones from breakfast. Our room was at the top, three flights of narrow, steep stairs. The landing was so small that as another guest came out of his room, we had to back down the stairs to allow him passage around us. Ok, quaint we thought. Then we entered our room. Small...almost claustrophic with an angled ceiling and it was stifling hot. We immediately turned the thermostat all the way down, but there was no way to turn off the heat. The index was reading 82 degrees. We stayed just long enough to thin our packs and get back outside thinking it would be cooler in the evening. We started to mention how hot it was in the room as we went out, but other guests had arrived and the lobby was very congested. We came back later in the afternoon to freshen up for dinner and again the room was stifling. We tried opening the one window in the room which was mostly blocked behind the bed, but it had a security lock on it and we couldn't. We had the ceiling fan on, but again the thermometer read at 80 degrees. When we came back after dinner,there was no one at the front desk. We decided to open the small refrigerator in the room and we did leave it open all night to cool the room down. We did get it to 76 degrees and slept under just the sheet and with the fan going. The fan, unfortunately was out of balance and made a heck of a racket, so we used the complimentary ear plugs. We wanted to stay for the breakfast on Sunday morning, but by 5 am we were so ready to get out of there, we took a quick shower and headed into town for breakfast before catching the early ferry back to Anacortes. We will not stay here again. It was quiet, the staff was pleasant and accomodating, the location is perfect at 35 1st Street just a block up and over from the ferry, but the smallness of the room combined with the heat and stuffiness made for a very unrelaxing and unpleasant experience for us both.

Room Tip: Do not take any room at the top as heat rises and you will smother.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ali-Jw2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EarthboxLaura, Manager at Bird Rock Hotel, responded to this review, 31 March 2012
Dear Heartrock7,
I'm so sorry we didn't live up to your expectations.
The Bird Rock is a historic building, built in 1891, and is one of the oldest hotels on the island. We are proud to preserve such a unique piece of island history, but I agree, it has its limitations. We aren't allowed to alter the outside much. Even though in the summer with our amazing gardeners doing their magic it is quite lovely to sit on the patio among seasonal flowers zipping a margarita in the sun.
Having been built at a time when hotel rooms, living spaces in general, were much smaller, makes for some funky corners, small stairways and weird nooks. We hoped to capture the charm of the historic building and combining it with modern amenities and comfort. I'm sorry it didn't work for you.
As for the heat in the room, the fan and the window: that is just unacceptable. Thank you for bringing all this to our attention. I'm so sorry you had to suffer through what doesn't sound like a pleasant night at all.
Please contact me and we'll figure out a way to spoil you in a well ventilated, spacious setting.
Thank you for taking the time to let us know about your experience and where we can improve. We hope you give us a chance to make it up to you.
Sincerely,
Steffi Wehner
Customer Service Manager
steffi@earthboxinn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
2 reviews
Reviewed 14 March 2012

From the moment we arrived until check-out, the experience was friendly, professional and inviting. The staff was helpful and happy to fill us in on the history of the hotel and the town. Our room was clean and well-equipped, not to mention all the shared living areas. We also enjoyed the breakfast- simple, tasty and fresh.

Room Tip: We stayed in the Shaw room and it was great for two people. There are so many neat rooms, though, I...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lydia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renton, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 January 2012

Prior to going we considered whether or not to take a vehicle since the ferry charges significantly more for an auto. We decided to take it but after arriving, we spent most of the time walking through downtown. The benefit to taking your own vehicle is being able to drive around the entire island and checking out the different view points. The service at this establishment was amazing! Tory made us feel welcomed after a long drive/ride over. Lots of good food in the surrounding areas. Parking is not available at this location, they do make it available at the sister property up the street. We were able to move the car every couple hours during 10-5 (the time they list as only 2 hr parking). The jacuzzi tub was amazing, double shower head - amazing, king size cloud aka the bed - amazing, soft robes - you guessed it - amazing!

Room Tip: If you are a light sleeper, don't go for the rooms on the first floor. I could hear the dishes...
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  • Stayed December 2011, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Erin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 December 2011

The Bird Rock Hotel in Friday Harbor is a wonderful place. The rooms are beautiful. Myah and Tory are friendly and helpful and all-around great. The cookies were yummy and had a wonderful citrus flavour. The breakfast was great. The rug at the bottom of the bed was so comfortable to rest your feet in. We had a nice view of the harbour. We felt like we were visiting at the home of close friends!

Room Tip: All the rooms are nice and each of them have their own character and charm.
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ValoriF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bird Rock Hotel

Property: Bird Rock Hotel
Address: 35 1st St, Friday Harbor, San Juan Island, WA 98250-7973
Phone Number:
Region: United States > Washington > San Juan Islands > San Juan Island > Friday Harbor
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Friday Harbor
#3 Family Hotel in Friday Harbor
#4 Green Hotel in Friday Harbor
Price range (per night): $272 - $414
Hotel Class:2 star — Bird Rock Hotel 2*
Number of rooms: 15
Official Description (provided by the hotel):
Bird Rock Hotel of Friday Harbor is a refreshing combination of an historic external structure and clean, modern interiors. Bird Rock Hotel’s authentic, original, old San Juan Island hotel exterior opens to an exquisitely crafted, eco-intelligent collection of stylishly modern interiors ranging from deluxe, harbor-view, king-jacuzzi suites to simple european-style sleeping rooms. ... more   less 
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Also Known As:
Bird Rock Hotel San Juan Island/Friday Harbor, WA

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