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Reviews (1,404)
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Show reviews that mention
All reviewsconvention centerthe concierge loungegreat locationthe river walkbalcony roomrivercenter mallself parkingper dayhigh floordirectly across the streetdirect accessattending a conferencebusiness tripstreet noisehotel restaurantriverwalkalamo
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56 - 61 of 1,404 reviews
Reviewed 2 April 2018 via mobile

This was a great hotel. It's nice Inside and out. Close to the mall and all the restaurants and shops along the riverwalk. We had a great time,the staff was very accommodating and friendly. Comfortable beds and clean rooms.

Stayed: July 2017, travelled as a couple
Thank redmerski420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

The hotel was busy but worth the stay. The hotel was nice, clean and offered a great view of San Antonio from our balcony. It was located on the river walk and accessible from the bottom level of the hotel. The hotel also has a Starbucks that has great customer service.

Stayed: April 2018, travelled with family
Thank Marlo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018

DO NOT get taken in by the 23.00 breakfast buffet - not worth it!

At check in they had the room type incorrect and moved us to a handicapped room. Unnecessary and small.

Get a room with a balcony - We were not offered one.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Service
Thank W.S. W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt M, Manager at San Antonio Marriott Riverwalk, responded to this reviewResponded 31 March 2018

W.S. W,

Thank you for taking the time to write feedback about your recent stay. I am sorry to hear about your experience and I can tell you we will work hard to learn from these comments and ensure you feel value while staying with us. Our goal to host our guests brilliantly and this will motivate us to continue to improve our craft. I hope to have the opportunity to host you again in the future.

Thank you,

Matt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

We have been coming to
This hotel pst 4 Years now. It’s a little getaway from busy Austin life. Alwayslooking forward to stay here. Super friendly staff. Constance huff at the lounge and Josette ivory remember our names even if we r not back here for couple of months. Phenomenal customer service and the view from our balcony room( you gotta get that) is amazing. Thank u guys for making our trip wonderful. P.S. the kids always get something nice at the front desk. This time
They all got 3 stuffed toys!

Stayed: March 2018, travelled as a couple
Thank Zuhair T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this reviewResponded 5 April 2018

Dear Zuhair T,
Thanks for your great feedback. We’re delighted you continue to show love to the Marriott Riverwalk, thank you. We know all about Constance and Josette and their warm and gracious hospitality. They are a welcoming group any day of the week, for sure. We will be sure to let them know they made a difference in your stay.

The next time a getaway from Austin is in order, we'd love to have you stay with us.

Best,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2018

Impeccable hotel with staff that went above and beyond. The room was spacey for an older high rise hotel. It was very clean and very well decorated. I had a great view of the river-walk and downtown.
With the warm weather we visited in October and were able to take advantage of the swimming pool

Stayed: October 2017
Thank Mikala B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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