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“Pretty good”

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Red Roof Inn San Antonio I-10 East
Ranked #288 of 358 Hotels in San Antonio
Reviewed 18 August 2011

We stayed there for one night in August 2011. Made the reservation online. Got a call from the Front Desk agent to confirm that we were still coming. Hotel is right next to the Interstate so it is convenient for travelers.
Room was in good condition. Cleanliness was good. Bathroom could get some improvements done, it was good enough for us, but some people might think it was not enough.
The room has a fridge and a microwave. Tv has most important channels.
Front Desk staff was ok, not the friendliest. I did not like that my CC would be written down on the check in paper, I hope that information will be destroyed eventually.
Biggest complaint is the Wifi. We could not get a signal in our room at all. It was not a big deal since we checked in at 3 am and left the next morning, but others should be aware of this.

  • Stayed: August 2011, travelled as a couple
    • Value
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3  Thank Nola76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (98)
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76 - 80 of 98 reviews

Reviewed 12 July 2011

We booked this hotel through hotwire. We have a 10yr old son with cp that uses a wheelchair. We called the hotel to ask for an ADA accessible room and we were told they did not have one. When we asked to at least be on the first floor, we were told that we would probably be on a second floor and that they had no elevators. She did however tell me that paying more may mean that she could get something done.

We did get booked at another RRI that was more than happy to help!

My advice is don't stay here. If someone could be this cold to the needs of a child in a wheelchair I hate to think how they treat their other guest

  • Stayed: July 2011, travelled with family
    • Service
2  Thank 1MRF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2011

The staff was eager to please, the gratuitous breakfast nutritious and filling and the room quiet and clean

  • Stayed: May 2011, travelled with family
    • Value
    • Location
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2  Thank sofi53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2011

I stayed there with my wife and kids in late december 2010. First rooms heater wouldnt work only produced a burning smell. Second room seemed average until at night my 1 year old was itching and started crying, we checked it out and found large bed bugs. We immediatly went to front desk on our way out. THEY DID NOTHING< NO REFUND< Offered us a cup of coffee, NO JOKE a cup of COFFEE. We stayed at a different hotel burned our clothes and had the baby checked by his pediatrician. After many email to the Hotel GM NOTHING His name is Alam and he has done nothing, AVOID AVOID

  • Stayed: December 2010, travelled with family
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2  Thank cctravelguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2010

The hotel is very nice and clean, the location is good whether you want to go to downtown or outside of it. However, price if you call them is usually cheaper

  • Stayed: January 2010, travelled on business
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1  Thank Necromonger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Roof Inn San Antonio I-10 East

Address: 4403 I-10 East, I-10 at WW White Road, exit #580, San Antonio, TX 78219
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #288 of 358 Hotels in San Antonio
Price Range: $67 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn San Antonio I-10 East 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Red Roof Inn San Antonio i-10 East Hotel San Antonio
San Antonio Red Roof Inn
Red Roof Inn San Antonio I-10 East Texas

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