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Savings alert! 17% below average rates

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Reviewed 5 April 2018

This place was disgusting. They do the bare minimum as far as cleaning, and I wouldn't even call it clean. We didn't eat the breakfast so I can't comment on the food.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank klove190440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperienceTeam, Guest Relations Manager at Days Inn by Wyndham San Antonio/Near Lackland Afb, responded to this reviewResponded 9 April 2018

Dear Guest, Thank you for your feedback regarding your stay with us. Naturally, we are thoroughly disappointed to learn that your experience did not live up to your expectations. Your review is highly valued and we welcome constructive feedback from all our guests in order to ensure we deliver the highest standard of service possible. We apologize sincerely for all of the issues that arose during your time here. I would appreciate the opportunity to restore your faith in our hotel and I hope to welcome you back to the hotel, for a better stay, when you are next in the area.

Best Regards,
Days Inn San Antonio
Customer Care Team

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Reviewed 30 March 2018

It was dingy , had mold & mildew in restroom & the whole room smelled old , it was not worth the money i paid & i will never stay at another Days Inn again

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank amarti760036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperienceTeam, Guest Relations Manager at Days Inn by Wyndham San Antonio/Near Lackland Afb, responded to this reviewResponded 1 April 2018

Dear Guest, Your experience does not at all sound like that which we anticipate our guests having. We apologize for the issues that you experienced, and we will discuss your review with our housekeeping manager, to ensure that our standards of cleanliness are maintained. We are very sorry to hear that our hotel did not meet your expectations, and that we were unable to better satisfy your accommodation needs. Thank you for your feedback.

Best Regards,
Days Inn San Antonio
Customer Care Team

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Reviewed 23 March 2018

  • Stayed: March 2018, travelled solo
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    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GuestXperienceTeam, Guest Relations Manager at Days Inn by Wyndham San Antonio/Near Lackland Afb, responded to this reviewResponded 25 March 2018

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Reviewed 16 March 2018

  • Stayed: March 2018, travelled with family
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GuestXperienceTeam, Guest Relations Manager at Days Inn by Wyndham San Antonio/Near Lackland Afb, responded to this reviewResponded 19 March 2018

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Reviewed 15 March 2018

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GuestXperienceTeam, Guest Relations Manager at Days Inn by Wyndham San Antonio/Near Lackland Afb, responded to this reviewResponded 19 March 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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