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“Beautiful grounds, room areas need work”

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El Conquistador Tucson, a Hilton Resort
Ranked #13 of 129 Hotels in Tucson
Certificate of Excellence
Reviewed 25 May 2012

Stayed here mid-April due to location and its proximity to family activities. The hotel lobby, pool, and landscaping were beautiful. Hotel has a gorgeous location at the foot of the Catalinas, where you can look up and feel a part of the mountains themselves. The rooms and hallways, however, are in need of an upgrade. We stayed in building 3, first floor, and had a mini-suite. Our room faced north to some very nice desert landscaping, called "saguaro view" by the kids, and was in close proximity to the pool. The space of the room was nice for our 2 adults and 2 kids: along with 2 queen beds, it had a large sitting area and walk in closet. We never felt cramped. The room itself was clean, but unfortunately, felt a little tired: ceilings were low, walls had "dings" and peeling paint, and the carpet looked a little ratty. The room served our purposes just fine, but it did not have a "resort" feel to it at all. Hotel seems to cater more to business meetings than vacationers, just my opinion.

I had a hard time rating this hotel. I would rate the grounds, pool, and location as 4 stars, but the room as only 3.

Room Tip: If you are staying in building 3, which has the mini-suites, the valet parking is complimentary! Wh...
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  • Stayed: April 2012, travelled with family
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Thank xmasdeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,712 - 1,716 of 2,139 reviews

Reviewed 23 May 2012

The location of this hotel is really nice, it backs against the bluffs and is a ways outside of Tucson.There are a lot of pools, which is especially popular with kids. There is a slide, which is pretty fun for kids and adults. The room was big and the bed was very comfortable. Mine had a balcony that faced the mountains, which was a great view to see in the morning.

However, the feel of the place is fake if you are looking for the natural desert beauty. That just might be what you get at a golf resort though (I do not golf). I did not love the bathroom, as the oversized door made it awkward to get in and out. The shower itself did not have much water pressure. They also have signs everywhere telling you not to bring in any food, which is annoying especially when breakfast is not included.

  • Stayed: May 2012, travelled as a couple
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Thank love to travel t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2012

The grounds and views from the property are wonderful, but the rooms I experienced were very tired. Our first was a pool and mountain view that had badly worn and stained carpet, squished bug on the wall and even stains on the lampshade! After complaining we were upgraded to a mini suite that was spacious but still very worn. Fixtures in need of replacement, cheap wood nailed to the front of the vanity, WORN carpet, squshy beds, just not what you would expect from a Hilton Resort. The quality of the rooms were very lacking for the price. We chose this location for quality even though is gave us a base further from attractions and were sadly let down. Warning: THERE IS NO RESERVED PARKING FOR GUESTS! WE HAD 3 WEDDINGS AND OTHER MEETINGS ON ONE DAY! WE HAD TO HIKE TO THE ROOM FROM THE OTHER SIDE OF THE RESORT(nice view from lot since we were practically in the mountains!!!!)

Room Tip: Building 4 offers pool views that have mountain backdrop to the south-stunning. Views to the North...
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  • Stayed: May 2012, travelled with family
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1  Thank FXDWG05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghee A, General Manager at El Conquistador Tucson, a Hilton Resort, responded to this reviewResponded 21 October 2016

I hope that we will have the opportunity to welcome you back to enjoy our newly renovated guest rooms. I am sorry that you had challenges with parking at the resort.

Ghee Alexander
General Manager

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Reviewed 14 May 2012

The hotels grounds and public areas are in a very pleasant state. The hotel rooms, are an entirely different story. The lobby is impressive, as is the expansive pool area - a true delight! The rooms are a but frumpy to say the least. Older style lighting, furnishings, and bathrooms that needs a bit of T.L.C. payed to them.

One thing that many people should know is that parking at the hotel can be hit and miss, often times having to park away from the guestroom to drag your baggage closer into the actual location of the room.

In summation a good spot to rest and enjoy the surrounding sights - If you are looking for a hotel to be stuck in doing work from, this might not be the place for you!

  • Stayed: January 2012, travelled with family
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1  Thank SunHotelAirplanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghee A, General Manager at El Conquistador Tucson, a Hilton Resort, responded to this reviewResponded 22 October 2016

We look forward to welcoming you back to experience our newly updated resort. Thank you.

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Reviewed 14 May 2012

We recently stayed at the El Conquistador so I could attend at conference that was held at the hotel. This property was a model for customer service. The staff from the front desk, valet, restaurant and housekeeping all were models of how a hotel should function. I am sorry that I do not remember names, but I can not think of one interaction that was not welcoming, pleasant and friendly.
We were lucky enough to stay in a casita, which was well appointed, clean and comfortable. This hotel is situated at the foot of the Catalina Mountains therefore the views were fantasitc.
The only "down-side" was the very steep hill that needed to be tackled to get to the lobby, restaurant and conference rooms. Just remember that if that hill looks too daunting, a quick call to the front desk will send a cart to get you to the lobby.

  • Stayed: April 2012, travelled on business
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Thank captrue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Conquistador Tucson, a Hilton Resort

Address: 10000 N Oracle Rd, Tucson, AZ 85704-7644
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Tucson
#8 Spa Hotel in Tucson
#9 Luxury Hotel in Tucson
#20 Business Hotel in Tucson
#20 Family Hotel in Tucson
#22 Romantic Hotel in Tucson
Price Range: $195 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Conquistador Tucson, a Hilton Resort 4*
Number of rooms: 428
Official Description (provided by the hotel):
Located on 500 acres of serene, colorful high Sonoran Desert terrain in the foothills of the majestic Santa Catalina Mountains, the full-service Hilton Tucson El Conquistador Golf & Tennis Resort offers a magnificent setting, minutes from Tucson's renowned entertainment. Come experience the rare wonders of our AAA Four Diamond retreat, where plush amenities and superior service combine for an unrivaled experience, no matter what the occasion might be. ... more   less 
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Also Known As:
Hilton Tucson El Conquistador Golf And Tennis Resort
Hilton Tucson El Conquistador Golf & Tennis Hotel Tucson
Hilton Hotel Tucson
Tucson Hilton

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