If you’re looking for a personal and private setting brunch, this is not the place anymore. Unless, they go back to previous settings in which felt more appropriate for this type of event, and behavioral manners are addressed.
I would like to say thank you for putting this event as your intentions are well meant. The food is also good quality. However, I’m disappointed of the fact that the personal touch was lost and as well due to the way I felt I was treated. The event is not the same as it was at the beginning, and now has become more commercialized. Although, I understand the business concept, I didn’t agree with the approach. I personally don’t want to feel like I’m at all company work event, nerve remind eating in the set up placed but I had no choice because my two kids were so looking forward to have another great experience as we did when it first started. Wished I was informed of your new set up and the staff issue is out of company control but I hope this was was an individual/isolated case experience.
Now the observations: event taking place inside conference room for about 100-300 people I guess, the conference room had a strong smell of fish, couldn’t enjoy meal due to fish smell, the food was set up outside conference room hallway. To top it off, as soon as I finished my first meal while my kids are still eating, I am being asked by waiter if I want the check/bill (our reservation for 11:00, drinks served by 11:10, asked by waiter at 11:20 if I want the check/bill, I say no and I was asked again at 11:30, I say no again and finally I got the bill on top of my table without asking by 11:40). Rude, unprofessional, unacceptable, uncomfortable, and I personally think it was a waste of time we spent there and wished I had picked another place, or at least be told about the new set up of this event.
To wait a whole year for this family opportunity event, to be treated unprofessionally, to feel that you’re being rushed while eating, is very disappointed to say the least. Hope management takes this awful event as an opportunity to correct internal issues.
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