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Crystal Inn Hotel & Suites Salt Lake City - Downtown
Ranked #10 of 75 Hotels in Salt Lake City
Certificate of Excellence
Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Comfortable!”
Reviewed 17 March 2012

The hotel is very nice, room oversize and comfortable, location is amazing, near downtown, walking distance from Gate Way Mall and Energy Solutions Arena. The breakfast is on average, an American type one. The shuttle service doesn't work when I arrived on the airport. Staff friendly and polite.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mauricio_Noronha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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907 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (179)
Date | Rating
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English first
Fort Lauderdale, Florida
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 February 2012

but it sure is nice!

I travel a lot and stay in tons of hotels. This property is older but it is nice and clean, centrally located (for a walker like me) and the staff is the Best!! The breakfast is good too!

Room Tip: Ask for a room on the east side so you can see the beautiful mountains...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelgirl75555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena, Montana
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 February 2012

The Crystal Inns in Salt Lake are terrific, although I stayed at the one by the Maverik center for six nights. Good breakfasts, comfortable, and convenient to everywhere in Salt Lake.

Room Tip: Get a king room with the couch, more comfortable. Table is ok for computer work, but a desk would h...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MTTraveler99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carson City, Nevada
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 February 2012

I was at Crystal Inn for 4 nights starting in early Feb 2012. The rooms were clean but the best thing about this hotel is the noise. I was there with a convention so the hotel was over 90% full and there was not one bit of noise when I was in my room. When I go to most hotels I wear ear plugs to bed, not this one. It was amazing.
The pool area was clean but a bit dated. The free breakfast was average. For lunch and dinner there is a Denny's next door and a McDonalds. The location seemed to be a hangout for the homeless people but that is not the hotel's fault. The shuttle service is spotty at best to temple square and it is too far to walk. The business center is two computers stuffed on a desk

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bassngal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crystalstar9, Director of Sales at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review, 23 February 2012
Thank you for the feedback. I am glad you enjoyed your stay and that it was restful. We are excited that our hotel lobby and breakfast area will be undergoing a complete renovation. In fact the process has already started with slight changes here and there. We appreciate your understanding regarding the homeless. We are vigilant in monitoring and securing our property. We do our best to help our guests feel safe and secure when they stay with us. I do apologize for any delay in our shuttle, but, as you mentioned, when the hotel is very full the shuttle is very busy. Thank you again for your comments and we look forward to seeing you in the not too distant future.
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Banff, Alberta
Level Contributor
106 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 31 January 2012

We spent 3 nights at this hotel while skiing at Solitude and Park City. Very convenient location to get on and off the highway and it takes 35 to 45 min. to reach all ski hills in the area. It is a 15 min. walk to the temple or to the Gateway shopping mall. Lots of good restaurants nearby. Rooms are spatious and bed comfortable. The included breakfast has a nice spread of hot cooked items, fresh fruit, cereal and toast. They vary the items from day to day. Would not hesitate to return.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MPR1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crystalstar9, Director of Sales at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review, 23 February 2012
Thank you for your kind remarks. We look forward to providing you with delight service again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crystal Inn Hotel & Suites Salt Lake City - Downtown

Property: Crystal Inn Hotel & Suites Salt Lake City - Downtown
Address: 230 W 500 S, I-15 Exit 310, Salt Lake City, UT 84101-2309
Region: United States > Utah > Salt Lake City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Best Value Hotel in Salt Lake City
#14 Romantic Hotel in Salt Lake City
#16 Business Hotel in Salt Lake City
#18 Family Hotel in Salt Lake City
Price range (per night): $135 - $288
Hotel Class:3 star — Crystal Inn Hotel & Suites Salt Lake City - Downtown 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Salt Lake City
Crystal Hotel Salt Lake City
Crystal Inn Downtown Salt Lake City
Crystal Inn Salt Lake City
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah

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