We went to Steak n Shake after the Luke Bryan concert to grab some burgers. There was a backup of people waiting to be seated because no one was bussing tables. We got seated and had to wait quite awhile before our drink orders were even taken. Our shake came out right before we were about to leave, and my order was incorrect. I noticed terrible service from the other servers around us as well - people having to request their ordered drinks after 10+ minutes from the supervisor or passing waitress. The food was good, despite the incorrect order. The only way I'd go back is if different people were working the tables.