We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (5,085)
Filter reviews
5,085 results
Traveller rating
3,692
915
296
127
55
Traveller type
Time of year
LanguageAll languages
More languages
3,692
915
296
127
55
Show reviews that mention
All reviews ko restaurant cafe ciao suite hotel nick's fish market canoe experience adult pool four seasons president's club swim up bar breakfast buffet upper pool living room our honeymoon two sinks ocean view top notch walk in shower
Filter
Updating list...
927 - 932 of 5,085 reviews
Reviewed 24 March 2017 via mobile

This is a beautiful hotel with spacious rooms, access to a great beach and nearby snorkelling spots and shops. We are a family of 5 and the hotel perfectly accommodated our family with 2 double beds and a sofa bed in a seperate living area. The bathroom was amazing and huge. The grounds are beautiful and the kids enjoyed the waterslide at the pool. Staff are friendly and accomodating I wouldn't hesitate recommending this hotel.

Stayed: March 2017, travelled with family
1  Thank Rita A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, Maui, responded to this reviewResponded 29 March 2017

Aloha Rita! It's wonderful to learn that you had a fantastic stay with us. I'm thrilled that your family of five fit so comfortably in the one-bedroom suite and that your kids especially enjoyed the pool and beach. Your kind compliments of our staff will be shared. We look forward to welcoming you back again soon.

Warmest aloha,
April Storey

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2017

We chose Fairmont for our family vacation on Maui. Its our first visit to Hawaii (and Maui), and we love the entire experience and Fairmont definitely is a great place to stay when on Maui!
We had a garden view suite. The room is very spacious, clean and comfortable. The bathroom is also very spacious and very clean. With my 2-year daughter traveling with us, we requested a crib. When we checked in, we were told that the crib was already placed in our room. How nice! As many reviews have said, the service at Fairmont is GREAT! Starting from checking in, we were greeted with leis, lemonade, and all the staff we came across in the resort have been extremely friendly and helpful. We went to the pool almost everyday. As other reviews pointed out, it is good to use the amenities provided, besides the standard towel, there is sunscreen, after sunburn moisturizer etc. The resort is nicely designed and very pretty. My husband and I enjoying walking by the beach, through the garden...

We tried one restaurant in the resort. It was also pretty good. The cafe in the resort is also very great; enjoying the drink and acai bowl there!

Hope that we can go back soon!

  • Stayed: March 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Emily K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, Maui, responded to this reviewResponded 28 March 2017

Aloha Emily and thank you for choosing Fairmont Kea Lani for your first vacation to Maui. It makes us all very happy to know that you enjoyed the resort so fully and that you felt welcomed and well taken care of by our wonderful team. Mahalo for taking the time to share your positive experience with our future guests and we hope to see you again!

Warmest aloha,
April Storey

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2017

This resort is breathtakingly beautiful!! The staff is friendly and my massage at the spa was wonderful! The grounds around the resort are well maintained and really beautiful. The landscaping is lush and full of color and the resort is right on the beach. Each room in the resort is a suite and my room faced the garden and included a semi private patio. My favorite part of the hotel room was the bathtub - it was deep and long. As someone who is almost six feet tall it can be challenging to find a bathtub that is comfortable - this totally was - and there was a separate shower.

The beach is beautiful and there was a sidewalk that followed the coastline and crossed several other resorts - it was a great walk!

The pool bar was nice however the drinks were a little pricey as was the breakfast buffet. One of the main restaurants, Ko, had amazing food. It too was a little pricey but totally worth it!

I would definitely stay there again

  • Stayed: October 2016, travelled solo
    • Value
    • Location
    • Service
Thank Tippygunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2017

Our ocean-view room was specious and spotless!!! Staff was friendly and offered service two times a day. With its own beach, this property is a perfect spot for a sunset romance and water sports. The water, the sand, and the beach service were excellent!

Room Tip: Ask for a higher floor (3rd-4th) if you want to see the ocean from your ocean-view room.
  • Stayed: March 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank AGH_BG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, Maui, responded to this reviewResponded 28 March 2017

Aloha AGH_BG and mahalo for your outstanding review. A vacation is meant to be relaxing and fun so I couldn’t be happier to know that our pools, service and beach makes us the perfect place for you! We certainly hope to welcome you back again very soon.

Warmest aloha,
April Storey

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2017 via mobile

Upon our arrival, the lei greeting and the cold fruit drinks bring you right into the Aloha spirit immediately. Ahhh.

This trip was planned for a special treat for my two favorite ladies, my daughter and my wife - and The Fairmont didn't disappoint.

Ashley and her manager went out of their way to make sure that the room we ultimately used was all that the ladies had wished for.

After arriving and having a fantastic few days of pool and beach time, where the kids had a blast with the speedy, wet water slide and the adults loved the swim-up bar. Whoa!

Then, we really found the staff shined when my son was ill and the manager (sorry, no name) opened the sundry shop at midnight and hand-delivered a thermometer that helped put us at ease until we could get to the Urgent care the next morning ( 2 blocks away!).

For you families reading this, know that we strolled the great ocean boardwalk and perused the Grand Wailea one afternoon, and although it's bigger and more exciting with many water park rides, it's also BIGGER and LOUDER with it's chaotic vibe. Could be fun, but not what my ladies wanted for this trip.

BTW, the spa here is super relaxing and we each had top-notch massages.

Come to the Fairmont and enjoy real Maui relaxation, you won't be disappointed!

Stayed: March 2017, travelled with family
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, Maui, responded to this reviewResponded 28 March 2017

Aloha David and thank you for choosing our resort to spend some special time with your family. I'm delighted that you had such a memorable stay and enjoyed everything the resort has to offer. We strive to provide our guests with warm and engaging service so there is no higher compliment than knowing you were touched by many of our staff's aloha spirit. Mahalo for all of your kind comments and recommendations. We certainly look forward to seeing you again soon.

Warmest aloha,
April Storey

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews