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AU$2,058
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4,464
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90
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Reviewed 27 October 2016 via mobile

What a fantastic resort. They think of everything and pay attention to everything.

Texting concierge is the best.

We are here for work but it feels like a true vacation because of the resorts efforts.

Date of stay: October 2016
Trip type: Travelled on business
Thank Jay S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 October 2016 via mobile

Thank you Team Fairmont for making our stay a memorable experience. It was our first visit to Maui and stay at this beautiful property. The service is impeccable. Special kudos to the Concierge team for helping us plan our complete itinerary and to the Housekeeping team for the everyday turndown services. Also loved dining at Ko. Totally recommend their Makai catch :) thank you again and we hope to visit beautiful Maui soon again

Date of stay: October 2016
Trip type: Travelled as a couple
Thank aashna_bajwa9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheFairmontKeaLani, Director of Operations at Fairmont Kea Lani, Maui, responded to this reviewResponded 2 November 2016

Aloha aashna_bajwa9 and thank you for your review. It’s wonderful to hear that your first trip to Maui was a success and that you are looking forward to a return trip! We appreciate your acknowledgement of our level of service and for signaling out our Concierge and Housekeeping teams for their added touch. I must agree that the Makai Catch at Kō is delicious, will pass your compliments on to the Chef. We hope you will visit us again soon.

Warmest aloha,
Younes Atallah

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Reviewed 27 October 2016

We loved Maui and the grounds at the Fairmont were beautiful. Patty over at the concierge desk was great, very helpful and she went above and beyond to make sure we had all that we needed to do the drive to Hana. The hotel rooms felt a bit outdated and we would have liked to have food and drinks service on the beach for extra relaxation.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank TravelBugPAF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 October 2016

We had the opportunity to say here during an extended visit to Hawaii. Upon check in we were very pleasantly surprised to find that it was an :all suite" hotel. The grounds are beautiful and is a great place to relax, swim, and generally enjoy being in Hawaii. The restaurant was great and breakfast all you could ask for. We would definitely return if given the chance to go back.

Room tip: There are some rooms which are at ground level which would limit your view of the beautiful property
Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Randy P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheFairmontKeaLani, Director of Operations at Fairmont Kea Lani, Maui, responded to this reviewResponded 2 November 2016

Aloha Phil1003 and thank you for your positive feedback. You are correct, we are an all-suite and villa resort - every suite features a spacious living room area and bedroom. Your experience sounded like a true vacation; relaxing, swimming and eating well! Our breakfast buffet at the Kea Lani Restaurant is always a hit, so I'm glad you agree! We look forward to seeing you in the future if you have the chance to return.

Warmest aloha,
Younes Atallah

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Reviewed 26 October 2016

The Fairmont Kea Lani was amazing!! The facilities were top notch and our room was beautiful and very clean. EVERY employee at this resort was extremely kind, helpful and professional!! We loved it and hope to go back sometime!!

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank 240davey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheFairmontKeaLani, Director of Operations at Fairmont Kea Lani, Maui, responded to this reviewResponded 29 October 2016

Aloha, 240davey and thank you for celebrating your anniversary at the Fairmont Kea Lani. I'm extremely happy to learn that your experience was exceptional and that you truly enjoyed everything that makes our resort so special. It’s also wonderful to know that our entire staff provided incredible service and made sure that your special occasion was memorable. We will absolutely pass along your kind words the team. Thank you for your review and hope to welcome you back again soon.

Warmest aloha,
Younes Atallah

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