To summarise we won't be going all inclusive ever again! I've given it a 3* because if I was rating it just on the entertainment staff it would be 5* and 3 is me being nice!
Food: hairs was found in the foods and not much taste we ended up stop eating at the hotel because all off us where getting bad stomach aches! One member of the party is allergic to certain foods and informed reception on arrival (as we was informed to do) and there was very little available for her to eat. We spent roughly £1000 more on food out which was unplanned dred looking at the credit card bill. It cost us in the region off £6000 for the holiday for 5 off us so an extra £1000 on top is a lot off money we all planned for trips and nights out and 2 meals out we took about £500 each which would off been perfect for all the extras but add on the £1000 for more food wasn't happy about that!
Overall did not cater to the English (which is fine we are in a different country) all English family's we talked to was eating out and they couldn't have the food so it's a shame really as this was the biggest let down.
Alcohol: very watered down same with the soft drinks stuck with water in the end and just drank out in the evening.
Entertainment: so this I don't have a bad thing to say about the entertainment team where the best people at the hotel! Got us involved in everything even went to bar street a couple off times with them! Savas went out off his way on his day off and took us all to a family friendly bar in Marmaris sorted out transport for us and everything this was amazing customer service! And villa went and picked up a present for our grandad we saw him using it asked where he got it from and he went out and bought it for us! Another great example of amazing customer service! They where all amazing and they are the guys we all miss the most since coming back.
Water sports and trips: go to Jimmy for everything even when we go back we will go to jimmy for his trips as he gets it cheap and he is the nicest guy around! We did parasailing, jet skiing, fly fish, banana boat, swimming with dolphins and the boat trip and worth every penny! What I would suggest is maybe having all photos saved to one disk it cost us more with the photos than the actual trips Bringing my go pro next time!
Hotel reception: at the start off the holiday they was ok, they didn't explain to us the exact charge on the safes in the rooms, so we had 3 rooms and took a safe for all 3 rooms (thinking it was a one off charge for the 2 weeks) only when we checked out was we told that it was a daily charge. And said we did get in late so we must off been tired when they told us, a little strange considering we didn't get the safe till 11am next day. If we would off known we wouldn't off used all 3 and only taken out 1! It's bad enough we had to go out for food when we had already paid in the resort but then this was just silly we was not informed at the start off the holiday!
The manager came out as off course we complained his exact words was:
If you don't pay we ring the police
When we complained about the food his response was:
I don't care take it up with Thomas cook... so Thomas cook have this review as well
Location: well the hotel it's self was stunning cleaners where very polite, the views where spectacular weather amazing and not far from both Marmaris or icmelor walking was 20 mins stroll to icmelor or 30/40 mins to Marmaris or there was a bus the cost 3tl ether way that's less than £1! Although be wary of traffic they don't stop! Crazy drivers.
Other hotel guests: there are a lot off Russians at the hotel and wow they are rude, don't believe in cues just push in the kids where out off control messing around being told off by the entertainment team but they wouldn't Listen and there parents just left it!
The English and Turkish guests a lot nicer not rude and nicer to the staff as well!
Internet: worst connect possible! It was free but still needed up buying data as I still had some work to do! Bars had a better connection than the hotel!
Spa: we enjoyed the Turkish bath at the start off the holiday and I bought a full body massage for the parents as a thankyou for putting up with us (15,21 and 23 year old) the lady that did the massage was apparently amazing and that takes some doing as my mum is very picky! Shame the lady behind the desk called us awkward s**ts in Russian (not knowing we know a little bit off Russian) all we asked for was a 3 or 4pm massage and we booked in advance ! The lady we was booking in with came over and changed the appointments and told her it's fine end off they day if we couldn't get the time we asked for we wasn't going to book so they would off lost that money ! No need to be rude.
To summarise, entertainment team amazing manger rude, other guests could be rude, food horrible. Spa lovely other than that one insident Would we come back to the hotel, If it wasn't all inclusive yes otherwise no. would we go back to Marmaris/ icmelor, yes!
- Official Description (provided by the hotel):
- Ideally located on the seafront promenade it's no wonder the Marmaris Park is popular with everyone. Take a swim off the platforms and jetties, or just lie back and take in the Turkish sun. Elsewhere, there's plenty to keep sporty types busy from tennis to volleyball. A playground and kids' club will keep the little ones amused. At night you could head out by bus or enjoy a gentle stroll to soak up the vibrant nightlife in Içmeler. The complex consists of a main hotel building and bungalow blocks within the hotel grounds. This hotel is not suitable for those with mobility difficulties. Honeymooners receive complimentary sparkling wine and fruit on arrival. On the beachfront promenade that runs between Içmeler and Marmaris. 2km from Içmeler resort centre with nightlife, bars, restaurants and shops. 50m to bus stop with regular service to Içmeler. ... more less
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- Also Known As:
- Marmaris Park Icmeler
- Marmaris Park Turkey
- Marmaris Park Hotel Icmeler