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All reviews jimmy boy boat trip entertainment team beach bar pizza bar turkey sea front water volleyball jetty area bungalow room main building great holiday evening entertainment pine trees soup russian guests sea view
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Reviewed 9 August 2017

first impression of hotel was ok we had a good room with sea view was having knee problems found stairs and steep walks a problem but that was not fault of hotel could of maybe asked for a room bit nearer to pool but sea view was worth the walk, rooms and hotel could do with a make over as a bit dated was told that is going to happen soon ,cleaning service to our room was excellent no complaints restaurant was as we have found in most hotels we have stayed in turkey very clean stayed in four last 11 months but by second week food was getting bit same same , reception staff were good exept for one guy had a bit of a attitude problem found out when i complained about pool area as in a lot of hotels the the music is left to some 20 yr old maybe younger, does not play music ,mainly synthesized disco sound blasted out on full base seems that only speakers are at the bar are so he has to put it on full blast so people on far end of pool can hear it you do get a break small part of day when music is played you can see books being picked up up a people getting back to reading the instead of being stuck on the same line while this bass is booming out the guy at reception told me he has to play to different age groups not just mine after four days of getting as far away from speaker s a poss i went back to ask when my age group was coming up letting him know that looking at average age group around the pool did not want to listen to disco sounds in a disco never mind around the pool ,also in between pool area and speakers were chairs to sit and have a coffee or a beer and play guess what the person you are sitting with is trying to tell you ,ok if you can lip read that was a small complaint pool area main complaint was in over a week we were there the area around the pool was not cleaned once or sun beds washed down i am a early raiser and go down to pool around 7am have a coffee and sit and read untill family and friends come down for breakfast after complaining about how dirty pool area was nothing was done done so i took some photo's of sun beds full of grime plastic bed cover stained floor filthy rubbish pots some still full rubbish from day before they seemed to take no notice untill i showed them photo's look of shock went right on phone to head cleaner and asked me to wait , these people not just this hotel but all reception staff should as part of there job go for a walk around hotel at some time through the day so when a guest come with a genuine complaint they maybe know what he is talking about instead of just fobbing them off the head of cleaning finally came to reception after being told my complaint assured me and reception that every night the pool area was hosed down and beds and covers were washed down, even after seeing my photos. time to give up went back to sun bed 5 min later watched him with a member of staff pointing to pool area who walked over with a cloth in his hand and started to clean small table in between sun beds no water just a cloth after cleaning about 15 tables he went to a tap and rinsed cloth out then cleaned the rest some of these table were very dirty , then emptied pots and give a quick brush over took him all of twenty minuets next morning came down whole area washed down that was first time in 12 days , went down to lower promenade night before we left to have some photos taken around 7pm and found out why even though i was down at pool around 7-30 am, take your pick around pool but lower prom beds all reserved with towels they are left on night before, all the sun beds had towels on them the night before, in all years of going abroad first time i have ever seen this ,i told night manager who sent general manager over when i told him sun beds were all reserved he looked shocked and told me he would sort it i went for a walk about 7 am as were leaving at 9-30 no towels had been removed maybe he is in charge of pool cleaning sorry to put such a negative about a nice hotel hotel but needs to be sorted hotel bar areas in and out pathways and room very clean just pool area i will not put any photo,s on but if any member of management dispute what i have said i will gladly send them all photos i have taken

Room tip: found out ourselves internet point along pathways so maybe room by one as internet not good
Date of stay: July 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
2  Thank boylandterry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

This was our 2nd year in a row to this hotel, what a fantastic place it is. The staff here are amazing they work so hard and are always happy they make you feel so welcome.
The food was really good and we always found something we really liked even after 10 days, the animation team are brilliant a big thanks to alex, musti, serg and all the team for making it such a great time. And a special thanks to our friend jimmy boy who sorts everything out for you what a star he is. And finally to the hotel for making our holiday trouble free thank you and see you next year.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Alex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2017

Our 6th visit over 8 years and still an excellent all round holiday. Great location between Icmeler and Marmaris with loads to do. Rooms are clean and functional with comfy beds.
The staff are some of the warmest, friendliest and hard working experienced anywhere(can't do enough for you). The Entertainment team work tirelessly all day and night, always engaging with guests but never pushy. Evening entertainment very good in the amphitheater with kids stuff earlier followed by family.
Special mention for Serhat Aydemir (Tony) the hotel photographer who did an excellent job of making us look good on camera, we cherish the portrait photo he did.
Poolside could have been cleaned a bit better at night but a minor gripe for an overall cracking stay.

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank martinm642017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

The hotel is lovely and our room was very massive with a wonderful sea view.Evething was excellent stuff was very nice. Rooms were clean and tidy.
Fooda were very deligious. I highly recommended this hotel everybody to spend a very good vacation with your family especially perfect fit if you have kids.

Date of stay: August 2017
Trip type: Travelled with friends
Thank esin_aka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2017

Arrived on 17th for a 2 week family holiday, 3 generations, myself, husband 6 year old daughter and 65 year old mother in law. On arrival, check in was quick and efficient, we were showed to our rooms which were in the "bungalows" in the grounds, 1st impression was that it looked like a budget motel in America. Old style key not a key card. Bathroom functional with a large shower stall, normal shower head and rainfall large head. Very clean. Downside was the water didn't flow out quick enough when using the large shower. Twin beds pushed together, table 2 chairs, large wardrobe with plenty of hanging space, and a dresser. Room gets tidied and bed made daily but not cleaned. If a towel is left on the floor of the bedroom it will still be there when u get back to the room. Food hit and miss, sometimes really good other times just ok. Never bad. Lovely location with fantastic views, outside of the bustle of Marmaris and Icmeler yet close enough if u want a night out, with bus stop on main road and water taxi from the jetty. Don't expect a beach as there isn't one however, the sea can be accessed from the jetty via steps, it is quite rocky but does effect the swimming. "Beach bar" does pizza, kebab meat and chips, daily very nice and as it's on the sea u get to feed the fish. Some of the staff are a bit standoffish but a please and thank you usually does the trick. Big shout out to Ahmet and Kadir in the main restaurant who always found us a table. A few others to look out for are, jimmy boy, always reasonable prices for trips, Tony the photographer, takes amazing photos, the hairdresser lady, she braided my daughters hair looks amazing. The pool has no lifeguard on duty but as the pool is only around 6ft at the deepest point Not really needed, could use a bit more enforcement of pool rules with regard to jumping in and non swimmers staying in the shallower parts. Amination team really hard workers, only downside is the aqua aerobics then water volley ball straight after which means half of the pool is taken for almost 2 hours. Would I go again? Probably as my daughter has already asked to go back next year. Would have been 4star had it not been for the obnoxious Russians who thought that they owned the entire hotel

Date of stay: July 2017
1  Thank happyhol2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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