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AU$4,052
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Reviews (2,362)
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Traveller rating
1,898
229
133
58
44
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347 - 352 of 2,362 reviews
Reviewed 1 November 2016

New hotel, 2016 is third year of this hotel. It has own sea shore and protected sea. Graeat food. Always hospitality. Rooms are comfortable and big enought.
We changed to other hotel as we planned before but immediatley returned back here because level of other hotels are imcomparable.

Room tip: yes. helped always
Date of stay: July 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Kenan D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia R, Halkla İlişkiler Müdürü at Rubi Platinum Spa Resort & Suites, responded to this reviewResponded 2 November 2016

Dear Mr/ Mrs,

On behalf of Rubi Platinum Spa Resort & Suites, we would like to express our sincere gratitude for choosing our hotel for your vacations.

We are very glad to be able to meet with your expectations.
We are looking forward to welcoming you in Rubi Platinum Spa Resort & Suites in the nearest time.

Best regards,
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2016

The room was awsome. We stayed in pool beach room and our balcoon was open to pool directly. The food was delicious, breakfast and all day snacks are fascinating.We have been in there out of season but the employees was very helpful and kind.

We loved everything in there :)

Date of stay: October 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank nurgül b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia R, Halkla İlişkiler Müdürü at Rubi Platinum Spa Resort & Suites, responded to this reviewResponded 2 November 2016

Dear Mr/ Mrs,

On behalf of Rubi Platinum Spa Resort & Suites, we would like to express our sincere gratitude for choosing our hotel for your vacations.

We are very glad to be able to meet with your expectations.
We are looking forward to welcoming you in Rubi Platinum Spa Resort & Suites in the nearest time.

Best regards,
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2016 via mobile

We arrived last night. Room very noisy, poor sound insulation. Except that the window is damaged.
When asked at the reception, a man promised to replace the room the next morning.
The next day other man said he did not know anything. And recommended to come tomorrow.
Where the administration of the hotel? where the quality?

Date of stay: October 2016
1  Thank PetrLu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia R, Halkla İlişkiler Müdürü at Rubi Platinum Spa Resort & Suites, responded to this reviewResponded 20 October 2016

Dear Mr/ Mrs,

We would like to thank you for your feedback about our hotel and facilities and also would like to send you our sincere apologies regarding your comments. Your comments are very important for us to grow and be more better in our service. If you have more quastions, please, write to my mail iuliia.rozhoshenko@rubiplatinum.com

Best regards,
Guest Relations Team

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Reviewed 25 September 2016 via mobile

We visited resort with my mum and 2yrs old brother. There was nothing to complain about, delicious food all day long, nice beach, friendly personal, clean, big and comfortable room. Great place to relax. Unfortunately its a bit far away from airport (especially for a child)

Date of stay: September 2016
Trip type: Travelled with family
Thank Barbora T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia R, Halkla İlişkiler Müdürü at Rubi Platinum Spa Resort & Suites, responded to this reviewResponded 29 September 2016
Google Translation

Değerli misafirimiz!

Güzel düşünce ve yorumlarınız için içten teşekkürler.

En yakın zamanda görüşmeyi umuyoruz.

Saygılarımızla,

Misafir İlişkileri Departmanı

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Reviewed 19 September 2016

We spend good time in Rubi Platinum.The room was clean and very comfortable. Additional, I want to mention that there were good food and diversity of sweets. The beach is not so far. Recommend to all !

Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 192iuriec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia R, Halkla İlişkiler Müdürü at Rubi Platinum Spa Resort & Suites, responded to this reviewResponded 20 September 2016

Dear Mr/ Mrs,

On behalf of Rubi Platinum Spa Resort & Suites, we would like to express our sincere gratitude for choosing our hotel for your vacations.

We are very glad to be able to meet with your expectations.
We are looking forward to welcoming you in Rubi Platinum Spa Resort & Suites in the nearest time.

Best regards,
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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