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All reviews front desk fast food sausage per night waffles grand canyon local casino hot breakfast the breakfast area stayed one night visiting sedona clean rooms would stay here again verde valley gas station ice machine a great place to stay
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Reviewed 10 October 2017

Had 2nd floor room and found it very quiet, it was on the back side and I think might be the best area to be..............Lots of fast food within walking distance, comfortable bed, every thing seemed to be in working order. Breakfast on par with B/W lots of parking, all staff I had contact with where friendly and caring.......................I think it would be a great place to stay if visiting Sedona or area.......................

Room tip: Rear of building.................
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Rob N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOLENE M, General Manager at Comfort Inn, responded to this reviewResponded 15 October 2017

Dear Rob,

Thank you for taking the time to leave us your feedback. I'm happy you enjoyed your stay with us, from our comfortable beds to our friendly caring staff. We hope to see you again soon!

Sincerely,
Jolene M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2017

A comfortable hotel, convenient to I-17, with very reasonable room rates. Breakfast was good, but not memorable. Hotel staff were pleasant and courteous. This was an overnight stop for us when traveling from the Grand Canyon back to the Phoenix airport (airport is 1 1/2 hours drive south of the hotel).

Room tip: Our room was on 2nd floor looking west over I-17 towards a mountain range
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOLENE M, General Manager at Comfort Inn, responded to this reviewResponded 15 October 2017

Dear Alan,

Thank you for taking the time to leave us your comments. It's always nice to hear you enjoyed your stay with us, from our pleasant courteous staff and comfortable beds to our convenient location. We hope you will stay with us again soon!

Sincerely,
Jolene M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

We stayed here for 2 nights to visit Sedona and Jerome, and because the room rates are more reasonable than in Sedona. While here, we also visited the Tuzigoot Pueblo
Monument and Montezuma's Castle, which are both quite interesting and worth the time.
Our room and beds here were comfortable, and the washers and dryers in the laundry room worked (previous motel laundry room was out of order). Our TV remote didn't work, hubs took it down to front desk and they cheerfully replaced the battery. The breakfast eggs weren't good, so we had waffles, which were delicious (blueberry and regular flavor available).

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOLENE M, General Manager at Comfort Inn, responded to this reviewResponded 15 October 2017

Dear Jane,

Thank you for taking the time to leave us your feedback. I'm happy you enjoyed our comfortable rooms and beds and liked the differenr waffles, we will be sure to look into other options for the eggs. We hope you will stay with us again soon!

Sincerely,
Jolene M

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Reviewed 12 September 2017

The room had a bad odor, the towels were still damp, the refrigerator had rust inside AND TO TOP IT OFF: MY FEET STUCK TO THE CARPET WHEN I GOT UP AT NIGHT TO GO TO THE BATHROOM.
The breakfast was horrible: See attached photo.

Room tip: Do NOT Stay Here
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank KnownTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOLENE M, General Manager at Comfort Inn, responded to this reviewResponded 15 October 2017

Dear guest,

I would like to apologize for failing to exceed your expectations. In the future, please report any issues immediately to the front desk who is available 24 hours so we can rectify. We are currently under renovations and all of our rooms have brand new carpet so I would be more than happy to speak to you to find out what room you stayed in so we can look into this further. As for the breakfast, I apologize you did not like it and would be happy to hear from you so we can make improvements if needed. I hope you will give us another opportunity and stay with us again when our renovations are complete.

Sincerely,
Jolene M

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Reviewed 4 September 2017 via mobile

Stayed one night when visiting out of Africa and Montezuma castle. Great location and very clean. Super friendly staff. Pool was clean and well maintained. Will definitely stay here next time we visit the area.

Date of stay: September 2017
Trip type: Travelled with family
Thank Lbud18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOLENE M, General Manager at Comfort Inn, responded to this reviewResponded 15 October 2017

Dear Lbud18,

Thank you for taking the time to leave us your feedback. I'm happy you enjoyed your stay with us from our super friendly staff to our clean pool and great location. We hope you will stay with us again soon!

Sincerely,
Jolene M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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