The only reason for the two stars is that the play area (although dirty) is fun for kids.
The counter service is exceptionally poor. I've seen a sleepy, depressed Two Toed Sloths get things done quicker. If you're out of there in under 15 minutes you're actually pleased... but 25, 30, even 40 or 45 minutes is not unusual.
The food is at times barely edible... because of the time/coordination issues, you can end up waiting for your burger or your chips for 10 or 15 minutes, meanwhile your food that is ready is pushed up against your drink on the tray getting cold.
I wonder... could this particular McDonald's at least have the category of 'fast food' removed from tripadvisor? Let's face it, that title is a bit of a joke.
Seriously... we know that, love it or hate it, the McDonalds gig works, so surely this is not the fault of the badly coordinated, slow staff, but one of management and training. So, why doesn't McDonalds read some of these reviews and make some sweeping management and training changes?
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