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Reviewed 8 August 2018

This was my first time booking at this hotel and I totally surprised. The room was large with a full kitchen. The buffet breakfast was great, especially the cook to order omelette stations. It is in a great location with a short drive to downtown Atlanta. I will definitely book again the next time I travel to Atlanta

  • Stayed: November 2017, travelled as a couple
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Thank ericfE7799AF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zelda D, Manager at HYATT house Atlanta/Cobb Galleria, responded to this reviewResponded 16 August 2018

Thank you for your recent feedback regarding your stay. When you are in Atlanta again please think of us.

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Reviewed 7 August 2018

Hotel was not as grand as I thought it would be. It was very basic, but clean. The suite only has access through the main bed room which was inconvenient. Parking lot was secure and well light. If your looking for high end accommodation this is NOT the place.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Hyatt Hotels
1  Thank CGIvy1908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zelda D, Manager at HYATT house Atlanta/Cobb Galleria, responded to this reviewResponded 16 August 2018

Cglvy
Thank you for your feedback regarding your recent stay at our location.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018

Good location near AT&T park and the Cumberland Mall. The is not a customer-focused property. The rooms were dark and dirty and in need of maintenance. Called for a running toilet after checking in to room, which they came an fixed within 15 minutes. Other items had to do with general upkeep - filthy vents, shower nozzle needed replacing, kitchen was sticky, stains on sofa. Overall, the room needed to be redone.

  • Stayed: August 2018, travelled solo
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Review collected in partnership with Hyatt Hotels
1  Thank GRLTRAV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2018

Customer service phenomenal, staff very friendly, Rooms large, clean and very quiet. Breakfast standard fare but had the sweetest lady making omelets Sunday morning. Close to Braves stadium without the crowds and chaos.

  • Stayed: July 2018, travelled with friends
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Review collected in partnership with Hyatt Hotels
Thank Odrisceoilgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2018

My experience was great except for my Sunday experience with the cook who made the omelets. I was very offended by her behavior and expected better service from a staff member working for a prestigious Hotel brand.

  • Stayed: July 2018, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Departure616847
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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