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Reviewed 21 July 2016

It was a great hotel. Breakfast was good. The hotel was in a good location close to a lot of shopping and restaurants. Also only about 10 minutes from downtown. Would definitely stay there again when in the area.

  • Stayed: July 2016, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank 934ashleeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chezaray C, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this reviewResponded 22 July 2016

934ashleeh,

We love to have and hear such great responses on our Homewood Suites Atlanta-Cumberland/Galleria. We are so happy to hear you enjoyed our location, breakfast, and all the sights and scenes local to us including the quick ride to downtown. We look forward to the next time your in the area so we can outrageously please you once again. Until then safe trips and travels.

Karen Hurst
General Manager

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Reviewed 21 July 2016

Mold on bathroom walls and big brown stains on mattress. Wish I discovered this when I first got there instead of the night before I was leaving. Will not recommend this hotel to anyone I know nor will I ever stay here again. With all the money the Hilton has, you'd think they would clean their things regularly. Gross!!

  • Stayed: July 2016, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Ashley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chezaray C, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this reviewResponded 2 August 2016

Ashley F,

We are extremely apologetic that this was the experience that you had while at our hotel. We pride our self on clean rooms, a great staff, and all the amenities that your accustomed receiving at other hotels. We hope that this was not a total deterrent from the Homewood brand and that on your next visit we will have an opportunity to make it even better. Until then safe trips and travels.

Karen Hurst
General Manager

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Reviewed 19 July 2016

This hotel is in need of a remodel. The rooms are dirty. I even had a few bugs in the bathroom. The staff was professional, but I had very little interactions with them. Overall, I give this hotel a 2 out of 10 rating.

  • Stayed: July 2016, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chezaray C, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this reviewResponded 19 July 2016

Jessica S,

Our deepest apologies that this was your experience while staying with us. We have just completed a major renovation across the entire property and as we tighten things up now we have been sure to make sure the issues you've listed are not issues at all. Its been a while since our renovations that we've heard such things so we thank you for bringing them to our attention to address and be on top of. Hopefully during your next travel to the area we will have the opportunity to change your perspective of our hotel. Until then safe trips and travels.

Karen Hurst
General Manager

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Reviewed 18 July 2016

The experience was amazing. All staff were courteous and professional. Room were very nice and cleaned daily. The Breakfast and evening social was a great plus; which did had more options for vegetarians. I would recommend and stay here again.

  • Stayed: June 2016, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank judyg519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chezaray C, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this reviewResponded 19 July 2016

Judyg519,

We are ecstatic that you had such an amazing experience here at our Homewood Suites Atlanta-Cumberland/Galleria. We love when our guess enjoy their time with us and especially when they find everything as it should be and even better than expected at times. We know that you have plenty of options for the area, so are more than pleased that you found the best option in staying with us, and we look forward to the next time. Until then safe trips and travels.

Karen Hurst
General Manager

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Reviewed 17 July 2016

Great Hotel I will most definitely recommend this hotel. Staff was very friendly and always there when needed. The breakfast was hot a great as well. My kids loved the pool and also it was a family oriented place!

  • Stayed: July 2016, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank 995marshallj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chezaray C, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this reviewResponded 19 July 2016

995marshallj,

Hope you are having a great day and we thank you for taking the time to leave such a great review on our Homewood Suites Atlanta-Cumberland/Galleria property. We appreciate the recommendation to the world. So glad that the family enjoyed the environment and had a great time and we look forward to the next time your back in town and we have the pleasure of hosting family again. Until then safe trips and travels.

Karen Hurst
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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