Booking and organising arrival was fine. Apartment clean and tidy and most of the furnishings in good order. Great WiFi and tv (once you find out how to use it). However, several items brought about only 3 stars. The roof terrace was a mess and at first unusable until we cleaned it up. There had been a major flood (blocked drain) and although now dry the roof was a mess and furniture covered in dust. One of the steps up to the roof was badly damaged and dangerous. This was coupled with sofas past their best, missing essentials and owners personal items in the main wardrobes. Reported with suggestions to agents but never saw the owner or the agents and have heard nothing since we left.
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